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Contribute Feedback What gloria sandoval likes about El Pollo Loco:
I just went this week and let me say I was impressed. I was hoping to not get disappointed like before , they have become more friendly and fast. Their quality of food was great as well I asked for juicy and juicy I received. Thank you I was satisfied with my purchase. View all feedback.
What Mark Maez doesn't like about El Pollo Loco:
Absolutely zero customer service. I walk in. The place is empty. Nobody says boo for 5 minutes. About 5 employees working. None greeted me or even acknowledged my presence. Finally a girl comes out from the back and says “can I help you”? Then walks right by and tends to something else. She finally comes back to take the order. Hands me the receipt. No, thank you or any type of pleasantry. I ordered extra dressing. I... View all feedback.
Dirty floor, dirty tables, very few employees, locked bathrooms, employees tell you to order from a kiosk. Food was genuinely quite good though, fresh and hot....
read moreHorrible they didn’t Evan try I spent $15 on this come on ppl that’s why you want $20 a hour smh no pride in your work
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