The Lion's Den Pub

Valentines Day. A friend asked me (widowed) to join a group for the special dinner. She reserved for 5, me being the single. I was single-shamed and told it was for couples and I would have to pay double. Outrageous discrimination and prejudice! After several managers were involved it was finally decided I could pay for one meal instead of two. It was absolutely delicious but still left a bad taste in my mouth. Come on Den management, you can do better. Food was 5 star so hats off to the chef!

I always tip and generously as I have been a waitress before . I didn't tip . The service was horrible . She barely came to our table, and when she did, she seemed irritated and bothered she had to . She was so busy gossiping with the other girl there . Even to leave to pay, we stood there as they gossiping and had to ask for a box for the pizza . She rudly grabs and shoves it towards me, all irrated looking . Then we I go back to my table and box his pizza for him . As we were leaving, she loudly said how rude no tip to her coworker she was gossiping with the whole time . There were three other people there it wasn't busy and two waitresses. I had coffee, and she cared less about refilling it. I had to ask after trying hard to get her attention. She would walk by. I'd try, and she kept walking . I finally got a refill . We were the only table in that section....

Open mic nights on SUNDAYS!Vegetarian options: Just ask your serverDietary restrictions: Just ask your server

On Friday, January 26, at 10:00 pm, we received from the girl at the entrance the worst treatment and customer service that I have experienced in Canada. A girl with glasses and black hair, who is in charge of registering people who arrive, was too rude. Here's the story: We had an outing with friends and after being in a restaurant eating and having a few drinks, we wanted to dance and continue the night. We decided to go to the Den despite the bad comments that come from there. When we arrived we registered but one of my friends didn't have ID, she had left it at home. She is 40 years old, it is not common for her to ask for ID. We told the girl that if she could make an exception, we were really looking to have fun, we were 10 women and 2 men (between 30 and 50 years old). The girl at the entrance said it was impossible because if we brought a weapon or drugs, they needed to have a record of us. I understand that they should do it but there are cases of cases... the girl responded badly to anything we asked, she was even rude when she told us about the ID. We stood at the entrance debating what to do... it was cold outside and there was no one waiting to enter. The girl YELLED AT US TO GET OUT OF THERE WE WERE IN THE WAY… She said “GET AWAY NOW”. Hey what is this? We got too upset. We are not girls. We were well-dressed, well-groomed women with organized lives. We don't deserve that treatment, plus the entrance and the place were empty. Too disappointed in their customer service staff. They need good training in kindness and respect for people older than them and potential customers.

There was someone throwing up In the bathroom and it was me and my buddies problem. And we got thrown out for no reason except for being present for the ordeal! Stupid management!!