Reviews

Overall Total Score
2 out of 5
Acceptable | 15 reviews

What User doesn't like about KFC:
Went there because we had a gift card to use, so decided to grab lunch. went in, decided and we ordered. Guy comes in about a min after we placed our order. Whole time cashier is saying nothing to us. Guy waits about 5 min, gets his food. Still waiting. Older couple comes in, cashier rings them in. We are still waiting. Third person comes in. Couple gets there food, third person gets order rang in. Been 10 min now. F... View all feedback. What User likes about KFC:
I visited the KFC during my holidays. Picked up a bucket of chicken with 4 large salads to take to rental cottage I was checking into. The girl behind the counter couldn't do enough for me. Provided piles of cutlery, paper plates and condiments. I visited the washroom (long drive) and it was spotless. Once at the cottage we REALLY enjoyed the hot crispy chicken and salads, lots left which held us over to the next day... View all feedback.

Reviews from various websites

Menulist
2.0 ★ from 5 reviews

Went there because we had a gift card to use, so decided to grab lunch. went in, decided and we ordered. Guy comes in about a min after we placed our order. Who...

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PLEASE treat yourself to a better meal. These grumpy non native Canadians treat their employees terribly which carries through to the food. Doesn't taste like t...

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I visited the KFC during my holidays. Picked up a bucket of chicken with 4 large salads to take to rental cottage I was checking into. The girl behind the count...

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went there twice in ten years, was told on both occasions, they were out of chicken. In the first place i can't remember cars in the parking lot driving by the...

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This is the sandwich I just returned to kfc notice the scant rotting lettuce, when I tried to return it they told me to "have a nice day" if you know what I mea...

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Despite a mix of positive and negative experiences, patrons of a local KFC in Gravenhurst have had a range of experiences with the service and food quality. Some have complained about long wait times for food and small portions, while others have praised the cleanliness of the establishment and the helpfulness of the staff. Issues with customer service, lack of order accuracy, and sanitary concerns have been reported. While some long-time customers continue to support this location, others have vowed never to return. The restaurant's management and customer service could benefit from improvements to ensure a more consistent and positive dining experience for all customers.

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