Reviews
What Mike W likes about Captain D's Seafood:
Captain D's offers a similar menu as Long John Silver's, but in my opinion a little better. As every other company, they are short staffed. If you're not prepared to wait long periods, I would suggest going somewhere else. View all feedback. What Ken S doesn't like about Captain D's Seafood:
The food was good, the store seemed newly decorated and looked nice. One of the attendees absolutely ignored me when I left my table to ask for condiments that were not included with our meals! After trying to get her attention 3 times sometimes while she was looking right at me and I even asked some guy who was coming from the kitchen if I could get some tartar sauce (he looked up from texting on his phone long enou... View all feedback.
Reviews from various websites
Quick, courteous service. Excellent quality food. Very clean facility. Always enjoy the food and service there.
Have a new manager and the food is way different and made fresh. No more food under a lamp and having soggy fish. Wonderful people and great place to eat.
My son and me enjoyed many delicious meals here before the pandemic for years even when John Baldwin and John White were Store Managers. Both men did an excelle...
read moreService was great. There is a sign that says they r understaffed but service was still done n a decent time and the cashiers name was Bethany. She was all smile...
read moreSuper friendly service. It took ab 25 mins to get our food, but there were only 2 people working, so it wasn't a big deal to us the food was fresh the lady at t...
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read moreDespite some negative reviews regarding food quality and service, Captain D's seems to offer a similar menu to Long John Silver's but with better service, as claimed by some loyal customers. While some customers have had issues with the quality of the food and the staff, others have found the service to be friendly and accommodating, even in the face of short staffing. The restaurant has a history of providing great dining experiences for many customers before the pandemic, with memories of friendly store managers and great meals. Overall, while there may be some inconsistencies in service and food quality, Captain D's seems to have the potential to provide a positive dining experience for those who are willing to overlook some shortcomings.
My son and I enjoyed many delicious meals here before the pandemic for years, even though John Baldwin and John White Store were managers. Both men did an excel...
read moreService was great. There's a sign that says she's understaffed, but service was still done n a decent time and the cashier name was Bethany. She smiled and made...
read moreToday in Bristol Tn. My wife just came from the hospital and wanted a little quick where we could stay in the car. The lady waiting for us phenomenal. Her smile...
read moreI love Captain D'sWe don't have one close to where I live so ANY TIME I can eat at one I do.
What the heck? I am so disappointed I know I didn't order 2 kids meals but the size of those fish planks looked like a 4yr olds.
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read moreFound a hair baked into my hush puppy! Food was horrible and portions were for children while the price was outrageous! Called about the experience and was assu...
read moreThis is the second time trying to stop in the drive through before 8 pm in the past month and was told they were already closed. We have been loyal customers fo...
read morePlaced an order through drive through, asked specifically if there was a southern style fish platter and if there was a 3 piece. I was explicitly told that I co...
read moreSat for 15-20 in line last Sunday and line did not move, gave up and went elsewhere. Love your fish but you seem to be very understaffed. Also Captain D's adver...
read moreAtmosphere was uncomfortable! Food was bland, microwave and tasteless. The staff was cordial, customers glared and stared at us like we weren't humans. Very unc...
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