Reviews
Multiple customers of Wendy's Battleground Road location have expressed frustration with the service, particularly in the drive-thru. Long wait times, incorrect orders, and refusal to serve customers wanting to dine in or do carry out have been common complaints. Despite the quality of the food, slow service seems to be a consistent issue throughout the day, including during busy lunch hours. Customers are calling for better communication of dining room hours and improved customer service from the staff, Wendy's typically has an average rating of 3.4.
Reviews from various websites
The food is what’s to expected from Wendy’s, same with the service. The issue is the lighting. They keep the outside lights off at night. It’s so dark they look...
read moreThe workers at this location don’t care about their job or the customers that come there. I’m highly disappointed and disgusted in the service that I received....
read moreSo bad! Ordered a chicken biscuit (breakfast) only to realize after I had left the drive thru that the biscuit had no chicken. I went back through and the pers...
read moreEmployees out back smoking weed. They don't care that everyone in the drive thru can see and smell it.
IDIOTS ! I GOT A BLUEBERRY POMEGRANATE IN THE DRIVE-THRU IT TASTE LIKE STRAIGHT WATER !!! I ASKED FOR ANOTHER ONE AND SAME THING !! Clowns . WHO HIRED YOU ?? ....
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read moreGreat customer service. Staff was friendly and efficient. Food was fresh and hot.
Absolutely unacceptable!!! I sat in the drive thru for 20 minutes before I even placed my order. I sat for another 10 mintues before I received my food. I ended...
read moreSuper slow drive through. Alamst fell asleep while driving since I had to wait 30 minutes in line. Great food though.
This evening I sat in the drive-thru for almost 20 minutes at the Battleground Road location....not an exaggeration. Order was simple....Dave's Double combo lar...
read moreThey need to post the dine-in hours.... Or perhaps answer the phone, which no one did!. I went there and saw people inside so I figured it was open. The staff t...
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read moreCame thu here today to try the $4 combo for a quick cheap lunch.
Ran out of chili in the middle of the day. It is the reason I went to the location no excuse for this poor planning
This is one of the first reviews and only negative review I've ever posted on any subject.
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read moreGood food. But the drive through is so, so,so slow! Even if there is only one other car it is still slow! If you go inside you can see the employee’s snacking e...
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