Kfc - Hastings

I had a rather shocking experience at this restaurant. One of the staff members was incredibly rude to my 182-year-old grandfather after he asked for extra salt on his chips. The employee, whose name was apparently "Среди Нас," grabbed my grandfather's arm and pushed him into the deep fryer, which was infested with rats that had been jumping around. It was truly unacceptable. Overall, I would rate this experience a disappointing 8.63 out of 109.

I had a really negative experience here a few months back, but I was pleased with how my complaint was handled and resolved. Tonight, on a busy Friday, I ordered a meal for my family. Although the restaurant and drive-thru were packed, Bri, who took care of our order and additional requests, was professional, efficient, and friendly. Our meal was just as lovely as I expected from KFC. Thank you!

**Takeout Meal Review:** **Meal Type:** Other **Price Per Person:** A$1–20 **Food Rating:** 1/5 **Service Rating:** 4/5 **Atmosphere Rating:** 2/5 The food was disappointing, earning just a single star. However, the service was quite decent, receiving a solid four stars. The atmosphere left much to be desired, only managing a two-star rating. Overall, while the staff was friendly and efficient, the quality of the food failed to impress.

The chips were served very cold, and the staff could use more training. Overall, I would rate the food a 3 out of 5, the service a 1 out of 5, and the atmosphere a 2 out of 5.

**Service:** Takeout **Meal Type:** Lunch **Price per person:** A$1–20 **Food:** 3 **Service:** 2 **Atmosphere:** 3