Arby's - Heber Springs

The new Steakhouse Wagyu burgers were really good. They're served medium well. Very juicy. And the Heber Springs store are very anxious to serve you. Nice experience

I love the Arbys Pecan Chicken Salad sandwich! Just ordered it in the drive thru and to my surprise- not a single chunk of chicken in the whole sandwich. Lots of grapes, lots of apple chunks, no chicken and no pecans. Already 5 miles down the road and no time to turn around for a refund.

This Arby's is always one of our favorite eat stops when we are in the area. Food is hot, fresh and employees always serve top notch food. Roast beef cheddar and curly fries are the best! We definitely recommend this location for a delicious lunch!

This is the second time in a month I've ordered in the drive thru and got home with incorrect items and cold food. I live less than a mile from the store so food should still be hot! Arby's was awesome when they first opened and still are great during the day!! Service and product in the evening is another story...not good!!!

I just went in the lobby and ordered to go. I stood at the counter for at least 5 minutes, with no greeting, no ?I?ll be right with you?, nothing. As I waited for my order, what appeared to be two off duty employees were behind the counter with their drinks socializing, which I consider unprofessional. Then a group of young people dressed for what looked like a prom or something came in and all the employees were at the counter visiting with them. All the while, myorder still wasn?t completed. When I did get it, I asked for Arby?s sauce and was told they were out of the packets. They directed me to the pump over at the soda station. I finally asked if they wanted me to just take the pump withme, considering my order was to go. I asked for something to pump some sauce into, and was reluctantly handed two condiment cups with sauce in them. It just didn?t sit well with me from beginning to end. The employees seemed moreinterested in their visiting, rather than showing interest in a paying customer. Disappointing experience all around.