Leila by the Bay - Feedback

A restaurant, with a menu only available online, failed to provide satisfactory service and quality to several diners, leading to frustration and disappointment. Despite some positive experiences like pleasant brunches and beautiful views, the overall consensus is that the restaurant falls short of expectations. Issues with incorrect orders, empty drinks, undercooked food, and slow service were major concerns, along with high prices for small portions. However, there were instances of commendable customer service, such as the waiter who went out of his way to correct a double-tip mistake. While the restaurant had some redeeming qualities like a full bar and community involvement during the pandemic, it seems that consistency and improvement in various areas are needed to win over diners and uphold a positive reputation, Leila by the Bay typically has an average rating of 4.4.