Pizza Hut - Hillsville

First time buying from this Pizza Hut. The Big New Yorker pizza we ordered looked like a $3 Red Baron frozen pizza with 3-4 pieces of pepperoni per slice. This is in constrast to the website stating Double Pepperoni and showing a picture with 12 pieces on each slice. It was pretty dry and not the Big New Yorker of olde. The double order of cheesy bread sticks we ordered came with 2 x 2oz cups of marinara. This was sufficient for about 4-5 breadsticks even though we rationed it as much as possible. I was emailed asking for feedback which I submitted and was never contacted back. It must have went into File 13 .

We called in an order ahead of time, checked in at the pick up window, and were told the order would be ready in 10 min. Roughly 15 min later someone came back to the window to tell us they forgot to put in our order and asked if we could wait while they made it from scratch. Ended up leaving with no pizza.

Had to wait at the window, while workers walked by and looked at me but wouldn't come over, for a long time. The order was wrong. Paid for extra toppings but didn't get those. My grandson loves the New Yorker because of the XL slices, didn't get those. The pizza should have been cut into 6 pieces, they can't even get that right, 10 pieces and all wonky. The pizza was supposed to be double pepperoni to begin with. There was 2 types but maybe enough for a small pizza at best. Highly unsatisfied!!

Went during one of the busiest times of the year, Hillsville Flea Market. They were so busy but took care of us as quickly as possible. We ordered the meal for two and it came with the best cheese sticks ever, boneless chicken wings and a delicious pizza. Our waitress was perfectly attentive and our food was fresh and hot. Likely my best pizza hut experience ever. Thank you!

Great dine in restaurant. Very good food and service.