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Contribute Feedback What User likes about Kitchen Hokitika Nz:
All dishes were wonderfully prepared. The presentation is great and taste even better. Kudos to the cook. The service staff was friendly and friendly. We had dinner and breakfast the next day. The Clam Chowder was especially great. View all feedback.
What Peter Kennedy doesn't like about Kitchen Hokitika Nz:
What is essentially a nice cafe, spoilt by customer service. I had today what I considered the worst almond croissant served to me, lacking any filling, like eating dry plain bread. I was told by a staff member that they'd had lots of compliment for the croissants, the problem with this answer is those people had not tried my croissant! As a previous restaurant owner, the answer should always be, I'm sorry, can we of... View all feedback.
I see it is temporarily closed but I 'll post my experience anyway. And seeing all the passive aggressive responses from the owner.. I 'm not surprised I had a bad experience. Had dinner here as a large group and the manager had an unacceptable attitude and wasn 't accommodating for ONE person with an eating disorder.(They don 't like going out because they get treated LIKE THIS. So they left. And by the looks of it, if I have some critique to add it will only be faced with excuses and passive aggressiveness. You might not wake up at 5am to ruin people 's days but you sure are going out of your way to make them feel bad about their experience or opinion. Everyone is valid to THEIR experience. Will NEVER come here again and will/would advise others to stay away. Service: Dine in Meal type: Dinner Food: 1 Service: 1 Atmosphere: 1
What is essentially a nice cafe, spoilt by customer service. I had today what I considered the worst almond croissant served to me, lacking any filling, like eating dry plain bread. I was told by a staff member that they'd had lots of compliment for the croissants, the problem with this answer is those people had not tried my croissant! As a previous restaurant owner, the answer should always be, I'm sorry, can we offer you something else or would you like a refund. They are more likely to return. Food: 1 Service: 1 Atmosphere: 4
Small place with good brekkie options. Too much bacon for us that we couldn’t finish. Staff were really friendly too Service: Dine in Meal type: Breakfast Price per person: NZ$20–30
The fish and chips are special, breaded and is different from most shops. Staffs will check on you to make sure everything is ok. Recommended. Service: Dine in Meal type: Lunch Price per person: NZ$20–30 Food: 5 Service: 5 Atmosphere: 5
Service: Dine in Meal type: Breakfast Price per person: NZ$10–20 Food: 5 Service: 5 Atmosphere: 5
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