Cowfold Cottage Tandoori - Horsham

Very poor service it took 2 hours to arrive I have never experienced anything like it. No apology. This is not the first time but will be the last. Previous orders have been forgotten. Organisation and customer skills are required.

Used Cowfold Cottage Tandoori for 20 years NEVER AGAIN!! Last delivered takeaway cold and missing a curry!!!! Last picked up takeaway missing a curry and a naan bread!!! Complained and was offered 50% refund and am still waiting for the refund 6 weeks on. Called and left a message numerous times but never have a call returned!! The place inside needs a really good clean and the fireplace needs some real attention. We now go to Ashington. They know the meaning of customer service

Recently relocated to Henfield and decided to order takeaway on Saturday, January 2nd, 2021. The food was outstanding, freshly cooked, and faultless. Despite the challenging times, it was definitely worth it. Highly recommend. - Robert/Janet/Henfield.

I phoned today to order a curry at 5.30 for a certain time was told to Order on the website which I did. 30 mins after I rang to get told would be 10 mins , 20 mins after that I rang to be told it was on its way. I live 2 mins away !!!! 20 mins later I rang asked to speak to the owner he wouldn’t speak to me but the person who I was speaking to hung up on me I consequently rang again and again the phone was put down On its now 2 hours after my requested delivery time and I’m sat here on New Year’s Eve eating toast seriously I’ve just moved here I’ve had two really nice curry’s from you but this experience has let me dumb founded by not only your lack of food, but your customer service is beyond belief!!!!!!!!! Never again

We were recommended this restaurant by friends and decided to give it a try as they were participating in the eat out to help out scheme. It is conveniently located only 5 minutes away from where we live. Parking was limited as there are only a few spaces near the restaurant. The restaurant is situated in a charming 15th century cottage that used to be a tea room. We opted to sit upstairs and found the staff to be very friendly and all wearing masks. The menu was extensive with lots of choices, perhaps too many. It took a while for the staff to take our order and our drinks were slow to arrive. However, once the food came out, it was delicious. I would recommend this restaurant to those who enjoy a diverse menu and have plenty of time to spare.