"My parentsand I frequented Victor Chan a couple of times a year pre-Covid, and since Covid my partner and I have had a fair few takeaways from there, especially since one of the only other decent Chinese takeaways in St Neots stopped delivering to our village. The takeaway is very good and I wold highly recommend. For my Dad's birthday, my parents and I decided to go to Victor Chan for a meal tonight for the first time for a few years. The food is still very good which is what I expected given recent good experience with the takeaway. Unfortunately, our evening was ruined by an extremely loud party of 12 directly next to us. In the room was the party, our table of three, another family of three and a family of four. We could tell the family of four had complained about the noise and nothing seemed to be done. Having had enough, and not being willing to shout at the top of my lungs to enable my Mum to hear conversation with my Dad and me, I decided to go to the bar to order more drinks and make a complaint myself at the same time. The waiter confirmed that the table of four had also complained but said there was nothing he could do and that if we wanted a quiet table next time we should request this on booking so we could be seated in the other room! We don't mind a bit of hubbub, it adds to the atmosphere, but I work in an environment that is, at times, loud enough to require hearing protection and the noise from this table was more than anything I had experienced at work. One member of the group was, at one point, swearing loudly which really ruined the ambience. After I had complained, the other table of three also complained and I believe they actually left early as they arrived after us and left quite a while before we did, so I don't believe they would have had time to eat a full meal at a reasonable, relaxed pace. At this point the waiter did say something to the group and they quietened down for a few minutes before returning to their former din. Fortunately at this point our taxi arrived and after a lot of problems with the card machine we were able to leave. I appreciate that a restaurant can't tell in advance if a group is going to be noisy or not, but I feel the waiter was very reluctant to do anything about it and more should have ben done to impress upon them that they needed to speak at an acceptable level or else leave to stop disturbing other diners. The group may have been spending a large sum of money on that night, however we would have been regular repeat customers. Now, I'm afraid we won't be returning and will book somewhere that takes the comfort of their diners more seriously in future."