Reviews

Overall Total Score
3.5 out of 5
Very good | 2103 reviews

What User doesn't like about On The Border Mexican Grill Cantina Independence:
The service at this restaurant is incredibly disappointing, from the management to the staff. Neither personable nor polite, they seem to lack fundamental customer service skills. I, along with six other people—who were strangers to me—waited without being acknowledged. A couple that arrived before me left after waiting 15 minutes for anyone to greet them. Several others came in after me and also decided to leave. I... View all feedback. What User likes about On The Border Mexican Grill Cantina Independence:
The restaurant was clean and inviting, with ample parking available. The food was delicious, the service exceeded my expectations, and the prices were quite reasonable. What more could you ask for? Although I didn't use the restrooms, I was impressed by how tidy the rest of the establishment was, so I can only assume the restrooms are just as well maintained. They also have a full bar. I particularly enjoyed the ques... View all feedback.

Reviews from various websites

Menulist
2.8 ★ from 8 reviews

The service at this restaurant is incredibly disappointing, from the management to the staff. Neither personable nor polite, they seem to lack fundamental custo...

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The whole place was really trashed. Almost all of the tables were still dirty and the floors looked just as bad. Our waiter was super slow. Never asked how our...

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Dinner was a success, our server was Tori and she was great, so friendly, funny, and made sure to take care of any needs we had. I got the fajita salad, I wasn'...

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So we had to wait to be seated because under staffed. And they were. Think they had 5 employees in whole restaurant. We had the only server. He has to make drin...

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What an abysmal experience. Poor quality food, came out cold. Our server didn't check back w us after dropping off the food... so as I waited to have my meal co...

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Int Restaurants
3.5 ★ from 1756 reviews

Had a great dinner and the waitress kept my drinks coming!! We had Less than a five minute wait to get in!

We always have great service and enjoy eating here! Our favorite server is Louis! Salsa is amazing, my brother lives out of town and every time he comes home we...

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We visited this restaurant for a late dinner and it was fantastic! The spinach queso appetizer was excellent! The service was exceptional; our server, Jenae, wa...

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Steve
11.09.2023 - 12:17

We’ve always enjoyed dining at this place, especially since we live nearby. Tonight, it was as busy as ever, but our server Tyler was exceptional! He might just...

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Leanna was an excellent host, always available to help us whenever needed. Lewis provided fantastic service—he was fun, engaging, and very attentive. The food w...

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Yelp
2.5 ★ from 78 reviews
Nikki
12.11.2023 - 13:02

I was craving Mexican food, so On the Border was the most convenient option. The food arrived hot, fresh, and delicious. I'm giving this visit 4 stars because t...

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William
12.11.2023 - 13:02

As soon as we arrived, I headed to the restroom, and I found it to be unclean. My daughter also used the bathroom, and when she came out, she commented on how.....

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June
12.11.2023 - 13:02

I'm not sure why there are so many low ratings for this place. I enjoyed the food, especially the taco salad; it was fresh and flavorful. The service was good,...

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Sirved
3.4 ★ from 269 reviews

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