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Contribute FeedbackThe average review for Pollo Loco is 4.2, which means that the guests have a very high opinion of this restaurant.
What Alex Owens likes about Pollo Loco:
This location is amazing. I had a slight issue with my order (nothing to bother writing about). The manager quickly rectified it. She was pleasant and accommodating. This is the type of costumer service everyone deserves. It says a lot that I am writing about their excellent customer service and not the mistake with my order. It happens. How it is handled is what matters. View all feedback.
What User doesn't like about Pollo Loco:
When the black or white people walk in the El Pollo loco all the Mexican staff just stare and they don't greet you. Only 2 ladies make you feel okay about ordering here. The male manager is rude rude rude. He came to the front I asked a question about a combo he didn't answer all he did was point at another staff member. Get rid of him and get a new manager View all feedback.
We loved the food. And wish we had one in our hometown.
El personal es muy atento y amable. Mis tacos al carbón con unos chips con guacamole estaba bien buenísimo.
Full Menu
The following menu card can be supplemented on site by daily or weekly specials. Besides certain menus, you'll also find drinks and general types of dishes offered here on the card. The menu card is supplemented by dishes and ingredients that guests have commendably mentioned but were perhaps not yet listed.
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