Pudgie's Pizza Sub Shops - Ithaca

We placed our order a day in advance. When we picked up the order the guy said you ordered 2 sheet pizzas and 4 dozen wings. We said NO we ordered 1 sheet pizza and 4 dozen wings. He became angry and started throwing stuff. Made us very uncomfortable. Wewon't be back, plenty of other great pizza in Ithaca.

Called for pickup on a whim since I had a coupon. I was put on hold and listened to loud beeping for 3 minutes before being disconnected. Finally called back and placed my order. I expected it to be poppin but there was only one other order waiting tobe picked up and no one at the drive thru. The wings were decent but the pizza was burnt yet somehow cold even though I arrivedat the time provided. Wouldn't rush back.

We made our order a day in advance. When we picked up the order, the guy said you ordered 2 sheets of pizza and 4 dozen wings. We said we ordered 1 sheet of pizza and 4 dozen wings. He got angry and started throwing things. It made us very uncomfortable. We don't come back, many other great pizzas in Ithaca.

Called for pickup on a whim since I had a coupon. I was put on hold and listened to loud beeping for 3 minutes before being disconnected. Finally called back and placed my order. I expected it to be poppin but there was only one other order waiting to be picked up and no one at the drive thru. The wings were decent but the pizza was burnt yet somehow cold even though I arrived at the time provided. Wouldn't rush back.

Pudgies has one of my two favorite pizzas in Ithaca. However, this week with home projects and an overnight shift, I decided to call for delivery before work. BIG MISTAKE! Phoned at 7:35pm Family pack with a two topping pizza told it would be about 45 minutes. Delivery completed at 8:25pm. Get the food inside to find pizza was cheese only and wings were pathetic! (See photo) Being in customer service I was disappointed with the response of Vinny on the other end of the phone. Nothing I can do about the wings. I can have the driver bring the correct pizza or can offer 1 free topping for your next order. I had TWO toppings which he was unable to refund to my card. So I told him to bring the correct pizza in which he said the driver would be back to 'exchange ' pizzas. How about, go ahead and keep the incorrect pizza and I 'll have the correct pizza to you as soon as possible? After all I was hungry 45 minutes prior!! I waited, waited, and had to call back just before closing time, told it was on the way the driver had 'other ' deliveries before bringing making my delivery right. Finally received my pizza at 9:11pm an hour and 46 minutes after ordering, 20 minutes before leaving for work. Needless to say, dinner was rushed and not enjoyed at this point. $45 for a pizza and 10 wings is pricey! Too much to ask for order to be correct and timely? Sadly, I 'll never order from Pudgies Ithaca again there are plenty of competitors in town.