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Contribute FeedbackNeeded help correcting an order they got wrong, waited over 15min on the phone and they never picked up.
On 3/27/24 around 8:00pm I went in to order the mix and match deal (2 or more 6.99 each) and was told by the only balck guy with no name tag working that night that I couldn't order it and had to do it online. He didnt seem to want to help me at all and was brushing everything I said off. I was explaing that It makes no sense because I always order it at this location and others and its never online. Dude was rude as hell and told me Id have to pay $15 for a medium 2 topping and said the deals are different at every location. I asked what deal they had there and he said its only a 20% off which comes to $15. I explained I always order the mix and match deal. He basically said oh well and brushed me off. I went outside and called them instead and placed the Mix and Match Deal which was no problem all of a sudden and I explained to them why I wasnt able to place it 5 minutes prior inside with the guy inside, and this guy told me dont worry I got you( Different guy then the 1st guy i dealt with) . Im never going here again. I called the one down the street in Carson and placed the order with no problems at all. The Carson staff is way more welcoming and friendly. Im picking up my pizza right now as we speak. Wilmington Dominos you lost my business now. Carson gained a new customer. I called corporate but luckily for him there closed right now. Ill try again tomorrow.