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Contribute FeedbackA recent visit to the restaurant left guests disappointed with the service and overall experience. Issues included reservations being cancelled without notice, slow service, missing items from orders, and unattentive staff. Despite these setbacks, the restaurant was praised for its diverse game selection and good atmosphere. The value for what was paid versus what was received was also a concern for some diners. While the concept of the restaurant was appreciated, improvements in service and attentiveness from the staff were suggested for a more enjoyable dining experience.
We ordered nachos, the smashed avocado dip, southwest edible rollers, chicken teeth and the stacked quesadillas. the nachos, dips and eierrolles first came out and were so cold that the cheese in the avocado dimmer had this film above and was not warm at all, the nachos were the same as they had been eating out with the eier roles for hours. we had no time and service was slow so we ate what we could. then we had to fly another server so that we could get the other two elements. she went back and fetched her....so they guessed it again cold. my friends and I agree if that was hot/hot, it would have been pretty good, but it wasn't. then we were calculated for additional items and that took 20 minutes to be fixed. we were very polite and understand personal questions, but it was a less than desirable experience.
I’ve been a few times and always had a great experience. This time the service was extremely slow and the value of what we paid versus what we received didn’t add up. Probably will find a different spot before concerts in the future. Which is too bad.
Noise level was NOT energetic, it was too loud. It was easier to talk at TMobile Center than canned ‘music’ No Other! Simple salad came out 15 minutes after hot entrees- nothing to cook or warm-up on a salad! NO gluten-free options on menu at all. Overall: disappointing.
I had high expectations. But our server didn’t know the menu. We had questions about different drinks or food, and she would have to go check with the bar or kitchen to be able to answer our basic questions.
It was ok. Not great food or service. Drinks were ridiculously high priced. Tons of kids running around. Not a place I would go again.