Reviews

Overall Total Score
4.3 out of 5
Impressive | 1232 reviews

What Sienna Jacobs likes about Papa John's Pizza:
Sometimes they don't do order right but lauren the manger always takes care of me she should be g m it all depends who's working night crew sucks so I have to give 4 star for Lauren I just saw pic I hope this guy did not make my pizza disturbing View all feedback. What Vanessa heusel doesn't like about Papa John's Pizza:
This, unbelievably, is the 2nd time I 've been delivered a cool ranch doritos chicken papadia that was missing the chicken, sauce and onions. And the extra dips I ordered. It 's happened at 2 different locations now so 'm wondering what 's up. Does somebody have a Vendetta? Notations in the account info? At this point, I 've had not 1 single G^⁶⁵ delivery order through papa johns/grubhub go right and also be on time.... View all feedback.

Reviews from various websites

Menulist
3.6 ★ from 5 reviews
Dallas
21.06.2022 - 18:26

10% is their chance to get exactly what they have ordered, I put my orders personally, they always don't get it right the first time, friendly team, good eating...

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Jarod
21.06.2022 - 18:26

super chill team. for a NY-style cheese and there was a mishap with the pizza (not her fault) they made me a new one and gave me a dessert for my effort. manage...

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Sienna
21.06.2022 - 18:26

Sometimes they don't do order right but lauren the manger always takes care of me she should be g m it all depends who's working night crew sucks so I have to g...

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Pim
21.06.2022 - 18:26

Ordered online for carry out.The app glitches most of the time saying that the pizza is ready. When I come inside they say the pizza is still in the oven.Pizza...

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Terrance
21.06.2022 - 18:26

Worst customer service. Got our 4 pizza order wrong. Didn’t give us the sauces we paid extra for but took time to seal and empty box and tell us sauce was in it...

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Despite some negative reviews regarding customer service and incorrect orders, many patrons have had positive experiences at this branch of Papa John's. Some have praised the manager, Lauren, for always taking care of them and ensuring their orders are correct. The team has been described as super chill, quick, and friendly, with a manager who is always attentive and willing to make things right if there is a mishap with an order. While there have been some issues with getting orders wrong, especially at night, the recent management has been commended for going above and beyond to ensure customer satisfaction. Overall, the restaurant seems to be striving to improve and provide good service to its customers.

Restaurantji
2.7 ★ from 131 reviews
bernadette
03.02.2024 - 00:58

Placed an order for delivery online. Called awhile later as we still didn't have our food. Turns out the online system was down. No big deal except the girl tha...

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Angel
03.02.2024 - 00:58

Sometimes my order is messed up . We haven’t ordered in months . So who ever is management now did an amazing job ! Tyler the manager and cater the delivery guy...

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Vanessa
03.02.2024 - 00:58

I was almost happy. My meal was actually delivered on time and actually had meat. Unfortunately, it was missing 2 sauces I had paid for

Vanessa
03.02.2024 - 00:58

3rd time I've received a papadia with most of the ingredients missing. WTF papa johns?!?

Tier
03.02.2024 - 00:58

Food is normally pretty good one of my favorite places especially when pregnant but today the service was horrible. The GM was snotty and rude for no reason. Ve...

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Doordash
4.5 ★ from 1100 reviews
Restaurants
3.0 ★ from 1 reviews

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