Royal Garden - Kingston

We took last night. we haven't been there for a long time, we heard they were under new management, so we wanted to try to see if it's better. I don't want to say bad things about a place that's probably better. but we spend $46.00 for eating that was terrible. eating smells like rancid oil and maybe the oil was dirty, it made the food taste terrible, I don't know. Maybe it was oil that was not changed. from this reason I will wait again later. Maybe a new one you have problems. I'm just gonna let you know so you can fix your problems. I'm sure you want to do better. we didn't bring it back, my man didn't want it back, that he wasn't happy. next time I think we're eating there, I hope they've solved their problems. I wish them success. I have no doubt that they will be better?.

Ten of us went here after my Mother's wake. The waitress was absolutely wonderful! The food was delicious too.

This was the worst experience ever! Should be a ZERO option. Ordered on the Beyond Menu app on Christmas Eve around 4:30 PM. Ordered early as I expected they would be busy on that night. Order went through app no problem, got notified that order would be ready at 5:15 PM. Wife and daughter and I got in the car, went to pick it up. When I get there, there are people milling around near the front door. I walk to cashier and ask for my order. They are just finishing it now I sit down. Ten minutes later I ask, is it going to be much longer? Now, there is no order. I show them the app showing the confirmed order for well over 1$135. Well, we don't have it. Besides, there is a gas issue right now, so we can't cook. Ok, you have my number, why didn't you call all the people that ordered and tell them there was no food waiting??? No apologies offered. Honestly, the place was dirty, understaffed, and complete chaos. Ruined our Christmas Eve. After going back home and scraping up something to eat, 2 hours later I get a call from Royal Garden saying, your order is ready, are you coming to pick it up? Uh, hard no on that. Never again.

Love the food. Beef fried rice is awesome. So is chicken chow mein. The staff is good. Would go their again and again.

0 Star...Maybe if you're just looking to hang out at the bar with a fried and have a few cocktails and appetizers only it'll do. But for me, and I've eaten chinese all over MA, this place is horrible. Especially if you take out or have delivery, I've gone there and had delivery a number of times to see if maybe they had an off night, but no, still the same garbage. First of all they overcharge you more than is on their take out menu, if you ask questions they tell you prices just went up, well AGAIN!! Their prices keep going up and ridiculous for what you get. I ordered the chicken and green bean and spareribs. The chicken was hard either overcooked or old and the spareribs for the price to take out were very small and barely any meat. Maybe they just take advantage on the take out orders, because youre not there to complain. I just think the surprise $5 increase on top of their regular high price, is way overpriced and not good at all. So plan to eat inside so you can complain right away if necessary and double check your bill. 10/2021