Nando's - Kingston upon Hull, City of

A re-review after a more recent visit. NORMAL SERVICE FOR THIS TYPE OF RESTAURANT HAS RESUMED !!! ... it was pretty awful !!! To be fair ... it was peak lunch-time during little-people 's school holidays and the weather was bad. 15 minute wait to be seated was advised but once seated, and up again to order, the order queue was 6 deep with only one service point open ... and when you reached the desk to order 20 mins later ... the food wait was then advised to be a 25 mins. wait. For all the authentic pretence, this is a formula, fast food chain and should be managed to meet demand ... and this time ... IT FAILED. Moreover, the chicken was well OVERCOOKED, ... dry and hard ... odd result when under pressure !! Last time this was a well managed example ... the manager must have been on holiday !! Not their fault but how come the little-people are so overtly noisy when eating? Perhaps insisting on the very hot piri-piri marinade and sauce for little folk may address the problem ... but guess the real issue is that most of the parents are devoid of any manners, so unlikely to pass any to their offspring. The unlimited soft drink refills (one glass 6 straws) may precipitate a low cost ADHD epidemic too ... goodness knows what damage it is doing to the kids as well?? !!! Give it try, late lunch, during school time, when the manager is back ... it may be better. P(EE).S. .. make sure you go in advance ... lay off the refills ... or bring wellingtons !!.

A group of 10 colleagues descended on the restaurant a 8.30PM on a Wednesday evening without being booked. The staff were very welcoming and attentive and pulled out the stops to make it an enjoyable evening for all. It was my first experience of eating at a Nandos restaurant and I found i to be rather good once I'd got my head around the fact that almost all were chicken themed dishes.

Food lovely, staff friendly had to wait a while to be seated. It is a tad over priced but it's perfectly cook .

I am currently sat in Nando’s on Kingswood retail park and have received awful customer service. I was served by Ellie at the till and was looked up and down whilst ordering my meal. As my friend was getting served she continued to stare at me and make me feel uncomfortable. Not to mention myself and my friend had to repeat our orders several times despite it not even been busy. I am a regular customer at Nando’s and it is usually a friendly and bubbly place that I come on a weekly basis.

Ashamingly me and my wife had never had a cheeky nandos Until now! We both opted for the pita wrap with fries. It was as delicious as everyone says it is. We really didnt know what to order and will have to re visit to try different food. The staff where all very friendly and efficient. Clean and warm (which is nice for St Stephens haha)