Reviews
Presently you have access to 2060 ratings from 3 website(s). The median rating for Fazoli's is 4.1, signifying that guests have a very high opinion of this restaurant. The Fazoli's restaurant has received mixed reviews from patrons. While some customers praised the amazing customer service provided by employees like Caycee, others expressed disappointment with the quality of the food, particularly the pasta and breadsticks. Despite some negative experiences with incorrect orders and overcharging, there were also positive comments about the attentive staff members like Catina and Lucas who went above and beyond to ensure a pleasant dining experience. Overall, the restaurant offers good fast-food options at reasonable prices, with highlights including New York style cheesecake and unlimited breadsticks for dine-in guests. Despite some flaws, Fazoli's seems to have a dedicated team of employees committed to providing great customer service.
Reviews from various websites
From the moment we went to the door, Catina had a smile on her face. Your personality is contagious! The food was also excellent. Thanks Catina for making our d...
read moreOur service great. Cecilio was very helpful, friendly and attentive to our needs .Our food was excellent and the orange cream cheese cake was out of this world....
read moreThis place has really good food for fast food. And customer service is excellent! Prices are reasonable and if you eat inside, you can have as many bread sticks...
read moreWe stopped by to get lunch and have been warmly served by crew member Catina. She went beyond her expectations coming 2x to check on us. We recommend this place...
read moreWe were greeted upon arrival and Tom came to support us immediately. He was very kind with my son and me. Ralph quickly brought our food, talked to us and prepa...
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