Reviews

Overall Total Score
2 out of 5
Acceptable | 107 reviews

What Joe Melton doesn't like about Panera Bread:
Called in and paid for order in advance for rapid pick up. After driving over 20 minutes, and already having received confirmation that our order is ready, when I arrived, not only was The order not ready, they were out of one of the items I had requested. Should never have sent the confirmation if the order wasn’t ready. Also, profoundly disappointed their ending chicken salad. Definitely would not go back to this o... View all feedback. What Tommy Taylor likes about Panera Bread:
Got in and ordered a sip club drink and pastry. Computers/app was down (and was for a whole week) waiting to get an email that their security was compromised.Man behind the counter might have been the owner because he was super nice and apologized for the inconvenience and quickly got my order.I will say all employees at all Panera must have great training because I've yet to encounter an unfriendly employee. View all feedback.

Reviews from various websites

Restaurantji
2.0 ★ from 107 reviews
Señor
01.05.2024 - 14:34

First time ever to a Panera. Ordered a bacon egg and cheese this morning in the drive thru. No bacon and no cheese!!

Laura
01.05.2024 - 14:34

Very, very slow everytime. It doesn't matter if you order ahead. It still takes 30 minutes to make a salad.

Rodolfo
01.05.2024 - 14:34

Normally I usually bring my wife breakfast from panera to her office. But this time the attention of both the employee and the manager in charge of the shift wa...

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K
01.05.2024 - 14:34

Slowest drive thru! Voids the point of ordering online if you gotta sit behind other cars and wait for their order to be made!!!!!

Becky
01.05.2024 - 14:34

Bring back the chocolate chip bagel. It was the only thing on your menu that was good!I bought 7 every week!

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