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Contribute Feedback What J Granado likes about Fatburger:
Wish the never frozen motto, applied to the fries. Obviously frozen. If you're taking the time to produce great burgers, why not go All in with fresh fries? Customers already wait. What's another 4 minutes? View all feedback.
What Antonio Santiago doesn't like about Fatburger:
Hey Fatburger, you guys sell gift cards on your website but no longer exempt them in your restaurant after the pandemic. It is 2023 you guys might want to update your website, I know that these restaurants are franchises so it's not this actual restaurant's fault, but Fatburger corporate needs to fix this and stop ripping people off. View all feedback.
Went to eat here tonight. Everywhere its listed, it says it they are open until 2am, but they were completely shut down by 11 when I got there.
My family and I have been visiting this Fatburger for several years now and I have to say, this place is just phenomenal. I enjoy coming here because this restaurant reminds me so much of my all time, favorite burger place (Whataburger . Not to mention, since we 're frequent customers to the Santa Fe Station property, it 's helpful in having a top quality burger place within the vicinity. My visits to this fast food restaurant have been up and down with respect to customer service and food quality; however, the majority of my visits have been on the positive side. It was amazing and most appreciated that this restaurant decided to remodel after several years in business. Needless to say that it was well due for that upgrade, and the results were outstanding. The prices here are somewhat questionable I am always amazed (not necessarily in a good way on how expensive the burgers are here. I mean, I know you get what you pay for, but I think it could be reduced by a couple dollars? Oh well, as long as my health and bank account can withstand eating here, I 'll continue to visit once in a while. My family and I have tried several things on their menu; the Medium (Original Fatburger, Large (Kingburger , Turkeyburger, Western Bacon BBQ Burger, Kid 's Small Fatburger, Grilled Chicken Sandwich, Skinny Fries, Fat Fries, Sweet Potato Fries, Homemade Onion Rings, Chili Cheese Dog, Chocolate Milkshake, Strawberry Milkshake, Vanilla Milkshake, and the Maui Banana Milkshake. I don 't think there 's one item that I can point out that is just horrible. Well, I can 't say I 'll ever try a vegan burger at a traditional burger place sorry, that is just not for me. Also, I 'm sure I share the same opinion in wishing certain foods weren 't as bad for you that Maui Banana Milkshake is truly magnificent! One of the key highlights to this restaurant was during my recent visit (Nov 2023 . I decided to stop in to get a quick bite to eat, since I haven 't eaten here in several months. I ordered the Grilled Chicken Sandwich, Medium (Original Fatburger, and Fat Fries (see attached pictures . The food was excellent as always, but the thing that created a WOW moment for me was the customer service. I don 't normally highlight employees at a fast food restaurant unless something significantly stood out, well, that something occurred. The employee, Stacci, was truly extraordinary; her friendliness, professionalism, and attention to detail were far superior to the majority (probably over 96 98% of Las Vegas fast food workers in this city...and I genuinely mean that! I was appalled at how efficient Stacci was during that visit. I 've never had an employee bring the food out to me during all the times I 've eaten here. Also, I don 't think I 've ever seen my food tray so meticulously organized and well laid out as I did when I was here. These are attributes in a fast food restaurant employee that this country is missing these days and should use Stacci as THE employee that others should emulate. I would even go on saying that other sit down restaurants could learn a thing or two from her. Overall, this burger place is good and I highly recommend this restaurant to everyone.
Wish the never frozen motto, applied to the fries. Obviously frozen. If you're taking the time to produce great burgers, why not go All in with fresh fries? Customers already wait. What's another 4 minutes?
I love a good burger. Not exactly like the OG in LA but this absolutely was indeed money worth spent. Ill be back for sure.
I went to the location at Santa Fe Casino on Saturday night. The ladies and gentleman that helped me were outstanding. They were very personal with a great sense of humor. They made me feel welcome. I noticed they treated every customer the same way with the same smile and the same sense of humor.