Reviews

Overall Total Score
2.9 out of 5
Average | 242 reviews

What Kdub doesn't like about Subway:
The food is good always consistent but the young lady Veronica is very rude. Rolling her eyes constantly and making it very known she does not want to serve me. I will be honest if I see it is her working I will not go in. I’ll gladly drive the 10 minutes to Batavia instead for friendly service. View all feedback. What Freddy Kessler likes about Subway:
Always a pleasure to go here. The older staff of this location even have a nickname for me; The Wrap Guy Easily the best subway in the Rochester-Batavia area. I could eat here every day. The staff takes the time to make each visit a personal one. View all feedback.

Reviews from various websites

Restaurantji
2.3 ★ from 79 reviews
Allison
09.05.2024 - 20:44

15 minutes late when they had 30 minutes headstart on our order. Oh, and neither of the subs were done right. The untoasted one was toasted and there were no to...

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MacKenzie
09.05.2024 - 20:44

I always use online curbside at this location. They alway make my sandwiches perfect. Only complaint is that i wish they would teach the younger workers some be...

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johnny
09.05.2024 - 20:44

Lady who took my order was soo rude I'm. Deaf as i tried to tell her what i wanted she just got louder and louder my sub was so dried and bread tasted old ...

Riektas
09.05.2024 - 20:44

Always a pleasure to go here. The older staff of this location even have a nickname for me; The Wrap Guy. Easily the best subway in the Rochester-Batavia area....

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Crystal
30.08.2024 - 13:12

If I could give it zero stars I would. Not only did they royally mess up my order, they gave us things we didn’t order and didn’t give the stuff we did. Called...

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The reviews for this restaurant are mixed, with some customers praising the consistent quality of the food but others expressing dissatisfaction with the service. While some diners have had positive experiences with friendly and attentive staff, others have encountered rudeness and mistakes in their orders. The prices have also been a point of contention for some customers, feeling that the food is overpriced. Despite these mixed reviews, some patrons have established a positive rapport with the older staff members who provide personalized service. Overall, opinions seem to vary depending on individual experiences with both the food and service at this location.

Menulist
2.4 ★ from 12 reviews
Monserrat
30.06.2022 - 15:42

Eating is always consistent, but the young dame veronica is very rude. she rolls her eyes constantly and makes it very well known, she doesn't want to serve me....

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Rosario
30.06.2022 - 15:42

They will order the bordstein and then, when they call, they will hang on them, then they will be mad at them when they come in because this food has been waiti...

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Freddy
30.06.2022 - 15:42

Always a pleasure to go here. The older staff of this location even have a nickname for me; The Wrap Guy Easily the best subway in the Rochester-Batavia area. I...

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Raegan
30.06.2022 - 15:42

Lady who took my order was so rude. when I tried to tell her what I wanted, she became louder and louder mine under was so dried and brot tasted old.

Anaïs
30.06.2022 - 15:42

Thanks for the dry southwest steak sub. then you hang me up? Wow no service and no sauces my lower part

Google
3.0 ★ from 9 reviews
Shelby
12.11.2023 - 16:35

This is the second time I have online ordered and have not recieved the bacon I paid for on two subs. I also ordered Italian herbs and cheese bread for my two s...

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Jo
12.11.2023 - 16:35

First time having the Pickleball sub. Very good.v Food: 5 Service: 5 Atmosphere: 5

Keaaira
12.11.2023 - 16:35

The crosby worker job was very racist. I will be reporting him!!!!

Savanah
12.11.2023 - 16:35

Service: Delivery Meal type: Brunch Price per person: $10–20

Kdub
12.11.2023 - 16:35

The food is good always consistent but the young lady Veronica is very rude. Rolling her eyes constantly and making it very known she does not want to serve me....

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Yelp
3.0 ★ from 1 reviews
Hollyann
12.11.2023 - 16:35

Usually they're pretty consistent and the staff is so friendly but every time I order on the app and pay for extra meat I don't get it. And today the bread was...

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Restaurantguru
3.2 ★ from 34 reviews
Int Restaurants
4.0 ★ from 107 reviews

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