Reviews

Overall Total Score
4.1 out of 5
Impressive | 627 reviews

What Heidi Goforth likes about Helen's Hot Chicken:
Their hot chicken is as good as Prince's! I always get the baked beans and potato salad with it. It's SO good!!! The only thing I have a complaint about is the price. If I'm going to pay $15 for a meal the serving bowls should be full instead of halfway. I would probably eat there more if so. View all feedback. What Daniel Cone doesn't like about Helen's Hot Chicken:
Food is good, but the online prices are not the real prices! I expected to pay $10 based off of the online price and had to pay $20 when I got there for 6 tenders! ? not going back View all feedback.

Reviews from various websites

Restaurantji
3.0 ★ from 5 reviews
Ian
08.08.2023 - 12:18

Consistently good food, efficient staff. Would highly recommend if you are a fan of hot chicken

Clay
08.08.2023 - 12:18

I will say that the food is excellent. The hot chicken, waffle, and catfish went over very well. Everything else left a lot to be desired. The server was more i...

read more
Jaleesa
08.08.2023 - 12:18

I literally don’t have to write a review. The pic speaks for itself. Shrimp fried rice. One piece of shrimp cut into tiny pieces. Lol. Okay.

Heidi
08.08.2023 - 12:18

Their hot chicken is as good as Prince's! I always get the baked beans and potato salad with it. It's SO good!!! The only thing I have a complaint about is the...

read more
Penny
08.08.2023 - 12:18

This place is a total SCAM!! Stay away unless you want to lose money and not get the food that you paid for. We ordered online ON THEIR WEBSITE and when we got...

read more

The restaurant in question has received a variety of mixed reviews from customers. While some have praised the hot chicken as being excellent and comparable to other popular spots in the area, others have expressed disappointment in various aspects of their experience. Complaints range from issues with misleading online pricing, lackluster food quality, and poor customer service. Some customers have also noted that certain menu items were unavailable, leaving them unsatisfied with their overall visit. Despite these mixed reviews, some patrons have shown continued support for the restaurant and appreciate the unique offerings it provides, such as traditional hot chicken. Overall, it seems that opinions on this restaurant may vary depending on individual preferences and experiences.

Google
2.6 ★ from 5 reviews
graypeak
06.11.2023 - 19:56

Messed up our order (forgot part of it) acted like we were being stupid, then made us REPAY for the order. Ended up being extremely expensive. Terrible service

Daniel
06.11.2023 - 19:56

Food is good, but the online prices are not the real prices! I expected to pay $10 based off of the online price and had to pay $20 when I got there for 6 tende...

read more
Roger
06.11.2023 - 19:56

Excellent hot chicken in my opinion the best around here but you never know how hot hot will be medium and mild sometimes can be hot or even hotter use caution...

read more
Juan
06.11.2023 - 19:56

One star because you cant give zero. The place is run down, the attendant is rude, when I got my cup for a drink she said ice machine is broken ... so warm drin...

read more
Lee
06.11.2023 - 19:56

Great whiting fish.

Yelp
3.5 ★ from 4 reviews
Mark
06.11.2023 - 19:56

Having lunch today drove 35 minutes to eat. Chicken is hot and tasty call ahead to get order started.

Brandon
06.11.2023 - 19:56

Five stars on taste Three Stars on price. I really felt the need to leave a few view because many of the reviews on here date back to when there was a very rude...

read more
Catherine
06.11.2023 - 19:56

I went there today with a friend and we ordered a fish sandwich combo and just a single fish sandwich. The combo came with one side and he decided to get onion...

read more
Danielle
06.11.2023 - 19:56

Everything is just passable here. The atmosphere is depressing. Utilitarian at best and sooooo many notes around which is always a bad sign as it's about extra...

read more
Menulist
3.0 ★ from 3 reviews
Ted
08.12.2017 - 09:02

I was told this place closed down. I've been wanting to try the fruit tea and chicken. I will need to drive by and check out if they are still in business.

Ona
08.12.2017 - 09:02

I was glad to see there is a Helen's in Mt Juliet because I've been wanting to try the chicken.

Jaleel
08.12.2017 - 09:02

First things first, I will definitely return and I'll encourage others to visit as well because I think Helen's is gonna be booming here pretty quickly!

Facebook
4.3 ★ from 110 reviews
Tripadvisor
2.1 ★ from 2 reviews
Restaurantguru
4.1 ★ from 515 reviews

Good Rated Restaurants near Lebanon

4.8
Menu
Table booking
Open Now
4.8
Menu
Table booking
Open Now
City: Nashville (near Lebanon), 557-A Stewarts Ferry Pike, 37214, Nashville, US, United States
"Not the best I've ever had, but pretty good"
4.8
Menu
Table booking
Open Now
4.8
Menu
Table booking
Open Now
City: Nashville (near Lebanon), 2513 Lebanon Pike, Nashville I-37214-2414, United States
"They have a variety of coffees and food items that I can’t wait to try out."
4.8
Menu
Table booking
Open Now
4.8
Menu
Table booking
Open Now
City: Nashville (near Lebanon), 3802 Nolensville Pk, Nashville, TN 37211, United States
"Server engin was so kind and helpful."
4.9
Menu
Table booking
Open Now
4.9
Menu
Table booking
Open Now
City: Nashville (near Lebanon), 2131 Murfreesboro Pike, Nashville I-37217-3367, United States
"Very friendly, excellent coffee and snacks"
4.8
Menu
Table booking
Open Now
4.8
Menu
Table booking
Open Now
City: Nashville (near Lebanon), 1892 Eastland Ave, Nashville I-37206, United States
"Ice cream is amazing, can't believe dairy-free!"
4.8
Menu
Table booking
Open Now
4.8
Menu
Table booking
Open Now
City: Gallatin (near Lebanon), 1650 Nashville Pike, Gallatin I-37066-4373, United States
"We love eating here. Excellent food, atmosphere and service!!"
4.8
Menu
Table booking
Open Now
4.8
Menu
Table booking
Open Now
City: Nashville (near Lebanon), 81 Van Buren St.TN 37208, Nashville, United States
"A fun place with lots of variety of items and friendly service."
4.8
Menu
Table booking
Open Now
4.8
Menu
Table booking
Open Now
City: Nashville-Davidson metropolitan government (balance) (near Lebanon), 2260 Lebanon Pike, Nashville, United States Of America, Nashville-Davidson metropolitan government (balance)
"It Was okay but they need to cook their potatoes long."
4.8
Menu
Table booking
Open Now
4.8
Menu
Table booking
Open Now
City: Nashville (near Lebanon), 1235 Martin St, Nashville, United States Of America
"Nice place came to it on one of the brew hop tours."
4.8
Menu
Table booking
Open Now
4.8
Menu
Table booking
Open Now
City: Nashville (near Lebanon), 4000B Gallatin Pike, Nashville I-37216-2408, United States
"Amazing, best bbq I’ve personally tried. So happy I came."