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Contribute FeedbackA recent visit to the restaurant left a lot to be desired, with lukewarm and low-quality breakfasts, unclean cutlery, and poor service. However, another diner praised the chef-recommended food and relaxed atmosphere. A group of friends enjoyed a bustling yet comfortable evening, with beautifully presented cocktails and excellent main courses. The desserts were a bit overwhelming, but the attentive staff made up for it. Another customer appreciated the service and delicious pancakes, while a first-time visitor raved about the Halloween decor and tasty dishes. Overall, mixed reviews suggest inconsistency in quality and service at the restaurant.
I’ve been here for pancakes twice. The first time they were quite nice American style pancakes, nice enough for me to return a second time. The second time was really disappointing, the worst pancakes I’ve ever had. Not sure if this was a one off or a permanent change to the menu but I won’t be returning to find out. Staff are pleasant but the food is not at all.
I've been here a few times with no issues, but the latest batch of pancakes I had were disgusting to be honest. Worst Pancakes I've ever had. We won't be coming here again
Food service were great. Had a chilled out atmosphere. The person serving us was really helpful friendly. I'd never had pancakes before and the ones here were amazing. They had a baby chair for my cousins little one baby changing facilities upstairs. Will deffo go back whenever I'm in the area 5*.
“I’m leaving this review simply for the staff, In hopes they can make a change and this place lives up to its high standards again!!!” Been coming here for years, Atleast twice a month and always order the exact same thing “Portland breakfast”.. the last 2 times I’ve been I have to say I’ve been very underwhelmed! Firstly I completely understand that food has become expensive and it’s difficult to keep the same quality of food for the same prices but Id rather pay that bit extra. The steak on the breakfast has changed to the cheaper option, disappointing as this used to be my favourite thing on the breakfast. The waffle is slightly over cooked and just crumbles. Tea is very cheap.. Glasses need abit of a better clean as they have a damp smell! Portland, your staff are lovely but please take note when there’s customers waiting at the door to be seating in a restaurant and the young lad is on his phone for 3 minutes not looking up to even greet us, it’s not a good look! Like I said I absolutely love Portland st so I’m going to give it one more go and hopefully my next visit wins me over.
We absolutely love this place they make the world of you going above and beyond the food is delish and half price atm
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