The Rose Lounge at Sofitel London St. James - Feedback

The restaurant has a beautiful ambiance and stunning aesthetic, but unfortunately, the service was slow and disorganized. Many customers experienced long wait times for their food and felt that the staff was overwhelmed. Some dishes did not meet expectations, with one reviewer specifically mentioning the lack of traditional finger sandwiches in the afternoon tea set. While the food was generally good, there were some issues with overcooked tea and lack of tea knowledge from the staff. Despite these setbacks, some customers had a wonderful experience and praised the delicious food, attentive service, and special touches from the staff. Overall, opinions were mixed, with some recommending the restaurant for a lovely afternoon tea experience, while others expressed disappointment and likely will not return, on average, The Rose Lounge at Sofitel London St. James has been rated as 4.1.