Reviews
At present, there are 2478 reviews available from 8 website(s). The mean score for Tonkotsu is 4.2, implying that guests have a very high opinion of this restaurant. Overall, the restaurant received mixed reviews. One reviewer was disappointed by the lack of gluten-free options and left without ordering due to their friend's allergy. Another found the Tonkotsu ramen to be good but a bit heavy, with a desire for spicier options. There were complaints about unappetizing gyoza, tasteless dishes, and the lack of proper condiment storage. On the positive side, some diners enjoyed the friendly service, well-presented food, and exposure to Japanese cuisine. The restaurant was praised for being family-friendly and reasonably priced, with quick service and delicious broth. However, there were also mentions of cold dishes and excessively salty desserts. The ambiance was described as dimly lit and authentic, with a mix of single and large tables. In conclusion, while there were some issues with food quality and allergen accommodations, the restaurant's affordability and quick dining experience were highlighted as positives.
Reviews from various websites
The food was delicious and the lunch menu was a good value.
It should have been a good, fast meal—it is not “upscale ramen” as described in other reviews—but the service was terrible. The servers explained that they were...
read moreLovely restaurant- great service and tasty ramen.
Very pleasant service, good food and good value!
I informed the restaurant that I needed a wheelchair space when booking. They gave me a table upstairs without a lift. They reorganized a table below.
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