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Contribute Feedback What User likes about Sonic Drive-in:
I use to love coming here. The food is excellent. I suggest ordering ahead. The drive thru is extremely slow everytime I come here. I had a experience tonight waited to order for over 5 minutes. I thought they were busy so I waited patiently, eventually I pulled around without ordering. Surprise!!! No cars and no one at the window. I wasn't even acknowledged. View all feedback.
What User doesn't like about Sonic Drive-in:
I recently visited this restaurant with my two children. We waited for our lunch for over 30 minutes. Eventually, a staff member approached us and informed us that they had mistakenly placed my order multiple times and were unsure why we had not yet received it. They mentioned that we would be refunded for the inconvenience. However, we never received the refund and my kids were getting restless waiting for our food. View all feedback.
Literally the worst service I've ever experienced is not an exaggeration that is legitimately the worst service I've ever had. we put in our order, 30 minutes after receiving our food I press the taste again to ask a eta because it was obvious that they forget about us. workers states “we only fall their wobble rings sorry about waiting”. then 20 minutes later still not get our food sitting there for almost an hour I click back the button again and the worker said they make our order again (consider them, they bring about people eating, who had been getting uncomfortable after us there) and I ask to get only a refund at this place because we have done waiting and wanted to go back to the road again because we have a long trip home. the worker then says that she will get a manager to refund a moment 20 minutes later no eating yet no manager is now there about an hour I click the button again and she says with the highest figure that the refund has already been done. they managed to tell us that we managed to make it possible that we did it. do not come here casually waste time.
I write this as I sit in a long drive threw line. This is by far the slowest sonic I’ve ever been to.I’ve come here multiple times and the food is always good, but if you plan to eat here please know you will sit in the drive three easily for 30min and that’s when they’re slow.Since being in line today I have watched five cars drive off without ordering and I’m about to do the same because I’ve been waiting here for 20min and the line hasn’t moved an inch. It’s just disappointing
I went to sonic on a Saturday afternoon. I placed my order. Was rushed while ordering. Then got the wrong food brought to my car twice. Sent the food back both times. Had to speak to 2 different employees not one can get it right gave me attitude for it. They can eff off. It was their fault for giving me 2 completely different peoples meals with other peoples names on them.
It was a good experience. Didn't wait too long.. Unfortunately the prices on the screens are way cheaper than they actually are... Paid 11 dollars for a chicken wrap but the sign said I believe 7.
I use to love coming here. The food is excellent. I suggest ordering ahead. The drive thru is extremely slow everytime I come here. I had a experience tonight waited to order for over 5 minutes. I thought they were busy so I waited patiently, eventually I pulled around without ordering. Surprise!!! No cars and no one at the window. I wasn't even acknowledged.