Subway - Loveland

My experience at this establishment was AWFUL. It is very rare that I file a complaint with corporate, but in this case, it was an easy decision. I’m not even sure where to start. I ordered through my mobile app. One sub, and a very simple order. When I arrived I walked in to find a young lady sitting legs crossed on the back counter with AirPods in. I tried a few times to get her attention with no luck. She never looked up. Finally a young man walked out of back and helped me retrieve my sandwich. She NEVER looked up from her book. Furthermore, my sandwich was pitiful. There was almost no meat on the sandwich and the bacon was incredibly undercooked. Pics are attached. Probably wouldn’t come back here under any circumstances; and I suggest that you do not either.

Unfortunately, I will no longer order from this restaurant. Employee cut his finger, covered with a bandaid, put a clear food glove on, and finished making my sandwich. As he was putting the toppings on my sandwich, I could see the blood from his finger spread and continue to bleed. I was trying really hard to be nice and polite. But when he started wrapping the sandwich up, some blood got on the sandwich wrapper (through the glove! . When the other employee started to check me out, I told her I was concerned about his cut finger. She offered to check the sandwich. As she starts unwrapping the sandwich, I saw more blood on the wrapper. She offered to remake the sandwich, but at this point, I was thoroughly disgusted and told her no thank you and walked out. I understand that accidents happen and these employees were young, but you just can't mess around with blood! I hope the manager or owner sees this and makes sure to retrain staff about this.

We come here every Sunday for lunch after we do our grocery shopping. The staff is friendly, the online ordering is so simple. They are never late completing our order. Restaurant is kept clean food is good too

Every subway with the revamp is supposed to carry veggie patties. This one refuses too.

This area dont participate in the BOGO, West Chester can! Terrible! Get this place together or get out!