Reviews
As of now, there are 2691 reviews available from 2 website(s). The mean score for Wendy's of Western Virginia. is 3.4, implying that the restaurant is generally well received. Despite some positive experiences with courteous and efficient service, Wendy's in this location has received a fair share of negative feedback, mostly revolving around incorrect orders, cold food, and poor customer service. Many customers reported receiving the wrong items, missing components from their meals, and encountering long wait times due to unorganized service. While some patrons praised the apologetic demeanor of a new staff member and their overall positive experience, others were disappointed by the lack of consistency in service. Overall, it seems that this particular Wendy's location may benefit from improvements in accuracy, speed, and overall customer satisfaction.
Reviews from various websites
I got a double bacon cheeseburger deal. The only thing I didn't care for was my burger bun was kinda hard,not crunch hard. The overall meal was Great.
I'd assume the guy taking orders at the window was new because he was very apologetic about trying to take our order, which was fine. Everything was hot and cor...
read moreService was slow, but the food was good. Hot crisp fries, tasty Son of Baconator, and sweet tea.
{{ slotProps.result.comment | strip_tags | str_limit(160) }}
read moreUpdate 1/15/21 tried giving them another chance and they screwed up once again. Ordered and spicy chicken sandwich and ended up with a damn burger. That was the...
read moreI suppose the guy who took orders in the window was new because he was very apologetic that he tried to take our order, which was okay. Everything was hot and r...
read more{{ slotProps.result.comment | strip_tags | str_limit(160) }}
read more