Chipotle Mexican Grill - Madison

Always enjoy my burrito bowls. We placed a large order everything was correct!

Yummy food as always! They tend to be extremely busy around dinner time and sometimes stop in-store ordering and only do in-store pick up through the app— so watch out for that!

Soooooo?.. I wanted to know what all the hype was behind Chipotle.. the long lines, long waits, the computers crashing ? well we went for the first time and it wasn?t that bad, but it wasn?t spectacular either. I thought everything was just basic/average: good tacos, good white rice with cilantro. During our visit, it was pretty hot- the soda machine (store) was completely out of ice? which was discouraging. I also noticed AT LEAST 3 different staff not wearing hair nets but had long hair.. I understand being busy.. but hair nets are still good.

I know college kids are scared of ordering food in person, but really? Online only? Isn?t the entire appeal of Chipotle that you walk in, they make the burrito right in front of you, and then you?re good to go? Can?t help but laugh at a dozen kids on their phone ordering their food while the assembly line is five feet in front of them.

Whole establishment was unreasonably messy. Food was piling on the tables. They had no ice and I found a HAIR in my quesadilla.