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Contribute Feedback What User likes about Portillo's Maple Grove:
This is a memory of home back in Chicago, so we were excited to try it. If you follow me, you will know that I just tried to eat plant-based things. They offer a grilled Portabello mushroom sandwich. I've never had a mushroom since I asked a texture person to deliver it. It wasn't what I expected to be, but it wasn't her fault. I give them an A for trouble because they made it themselves in a piece of cake for the in... View all feedback.
What Karen B doesn't like about Portillo's Maple Grove:
This experience was so disappointing! People waiting inside the restaurant for food had a 30-minute delay in receiving their orders! The drive-through seemed to be served in a timely manner. Multiple staff were working on a large to-go lunch order, and not cooking for those in-house. We all were asking about the status of our orders to get our food. Three people waiting with me were at Portillos for their first time.... View all feedback.
Drive thru service was poppin. Team was phenomenal and enthusiastic. Eating wasn't too bad to be here my first time, even though I'm often over. Hot dogs were quite large and had fresh and crispy toppings.
First time eating inside here. My son just finished the 2nd grade and brought him here as a treat. Every single person was beyond genuinely friendly. Made us feel welcome. They even seemed to pick up on this special bonding moment and the manager bought my son a piece of chocolate cake. Hands down restored my faith in going to restaurants to sit down and eat. There was a lady there also working the dining room that was very sweet and checked in on us several times. My son and I will be making this a regular event. I can't stress enough how awesome everyone was and their customer service was highly appreciated today.
This is a memory of home back in Chicago, so we were excited to try it. If you follow me, you will know that I just tried to eat plant-based things. They offer a grilled Portabello mushroom sandwich. I've never had a mushroom since I asked a texture person to deliver it. It wasn't what I expected to be, but it wasn't her fault. I give them an A for trouble because they made it themselves in a piece of cake for the inconvenience. Great job, this is what hospitality is about 7/10 P.S I have assembled it myself, as I asked to be on the side. comes with Pesto balsam glaze, tomatoes, onions on a tomato ciabatta bread
The true taste of Chicago. Keep up with the classics for the best overall life of food. Italian beef is my goal. Amazing frits, just spray a little salt on them. Do not know about salt I appreciate
My first time here. The atmosphere is casual with memorabilia all over the walls. The line to order moved quickly, you got your order fast. The double cheeseburger was huge.You will need a napkin as it drips with deliciousness! The French fries are great and pairs well with the cheese sauce for dipping. Not your typical fast food. I love this place!