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Contribute Feedback What User likes about Jimmy John's:
I love the freshness of your food. I have never had a bad sandwich here. However, when Silvester ordered online and I paid through the app, I went to pick up the sandwich and the young man told me it wasn't ready yet. A few minutes later, he came out and informed me that they were out of French bread so he put it on wheat toast instead. I was thinking he would have remade the sandwich with French bread.
Sincerely,... View all feedback.
What User doesn't like about Jimmy John's:
I spoke with Dwayne. I have placed orders before and they have never been delivered. After waiting for 40 minutes, I called to inquire about the status of my order and was told it had been canceled. I requested a refund and mentioned that they should have informed me about the cancellation. Dwayne rudely hung up on me, not once, but six times. I will be contacting corporate to address this issue and it is clear that... View all feedback.
If you don't want to wait I suggest you call and place a order especially around lunch time! If you want fresh bread ask because 9/10 its been sitting there. My favorite is the #9 Italian nightclub if you don't want all the bread ask them to scoop the bread out. Overall they are hard working young adults doing the best they can so yes go and have patience, because you never know what kind of day someone is having.
Will never order from here again I ordered a sandwich it took them 3 hours to deliver so I talked to manager she said she would refund my money and credit me a free sandwich. Called to get the sandwich not only to find out she lied never put me on the book for the sandwich and never refunded my money she just straight up lied
At sitting in the drive thru at this very moment, the lady is very evidently high. She spoke so fast, hardly would let us finish our order and kept cutting us off. My 2 sandwiches were miss labeled and for the first time every coming here, they look like they man handled both sandwiches.Usually they aren't too bad, not the best but this experience has been the worst.
My first order placed by phone and talking to Drew... he handled my order and was very pleasant... my order was ready and I could drive thru to pick it up.
The packages are wonderful and Cierra ..watched my order and made our food go soo beautiful and meet them in Marrero
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