Reviews

Overall Total Score
3.5 out of 5
Very good | 5957 reviews

What Adriel James (Drey) likes about Steak 'n Shake:
Great service. The food is hot or miss. Some of the burgers are good and some are not. My kids love their milkshakes. I wish they would give more fries and that they were regular size. A View all feedback. What Emery Feeney doesn't like about Steak 'n Shake:
This place here has horrible management I came here in the morning for breakfast they gave me a real half cooked flour tortilla we waited in the drive thru 30 mins the day before I stopped there a young man spoke thru the drive thru speaker and said hey look it’s gonna be a while I have nothing prepared for breakfast and as he was talking he was talking to someone else while he was telling us about the breakfast this... View all feedback.

Reviews from various websites

Menulist
2.0 ★ from 5 reviews
Quinton
26.02.2023 - 12:12

Server was wounded, but he was attentive and friendly. Coffee was lukewarm, burgers were good, but check the Cajun Fritten!! Apparently, she couldn't eat. No ma...

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Una
26.02.2023 - 12:12

I am sorry to report that this location is not up to standard. I waited in the drive thru after placibg my order. After receiving my meal, I discovered that it...

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Lina
26.02.2023 - 12:12

Found hair in food. Manager was non apologetic. Messed up my 12 year old order and waitress attempted to argue with me because she had done wrong. You can see t...

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Emery
26.02.2023 - 12:12

This place here has horrible management I came here in the morning for breakfast they gave me a real half cooked flour tortilla we waited in the drive thru 30 m...

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Odie
26.02.2023 - 12:12

Great service. The food is hot or miss. Some of the burgers are good and some are not. My children love their milkshakes. I wish they would give more pommes and...

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The restaurant in Bartlett, TN has received mixed reviews from customers. Many complaints centered around poor service, incorrect orders, and unprofessional management. Some diners were disappointed with the quality of the food, from undercooked tortillas to cold, scrap meat burgers. However, others appreciated the friendly service and enjoyed their meals, particularly highlighting the milkshakes. While some felt let down by the experience, there were still positive aspects of the restaurant that some patrons found enjoyable.

INT Restaurants
3.5 ★ from 3624 reviews
Adriel
28.07.2023 - 20:38

Great service. The food is hot or miss. Some of the burgers are good and some are not. My kids love their milkshakes. I wish they would give more fries and that...

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Patricia
28.07.2023 - 20:38

The food here is always good. This visit the restaurant was dirty and had a musty smell, like dirty mop. Maybe it was just a bad day.

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