Reviews

Overall Total Score
3.9 out of 5
Very good | 1243 reviews

What ianb111 doesn't like about Costa Coffee:
This coffee shop is a typical chain store. so their wares tend to be the same everywhere. The difference here though is that they are in a prime location close to the Wells Cathedral and marketplace. Visitors walk by this coffee shop all the time, so they are bound to attract more than a handful of customers. All I was after once I had strolled around the Wells market was a coffee, so this was the ideal location. Esp... View all feedback. What ianb111 likes about Costa Coffee:
Being part of a chain, we knew what to expect in this Costa Coffee. We were not disappointed. The service was quick, and the drinks were of a normal standard.As they were not rushed off their feet at the time, the staff were not just looking at a customer while they took the orders and then concentrate on the next one. View all feedback.

Reviews from various websites

Tripadvisor
3.1 ★ from 57 reviews
ianb111
02.02.2024 - 22:32

This coffee shop is a typical chain store. so their wares tend to be the same everywhere. The difference here though is that they are in a prime location close...

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paulioa
02.02.2024 - 22:32

The worst experience experience I have ever had at a Costa! Asked for large caramel latte with 2 extra pumps of caramel.. (5 normal +2 as requested) As she was...

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SGP73
02.02.2024 - 22:32

Best coffee we have ever had from a Costa and what an amazing art form. The man that served us even brought the coffee to our table.

Jon
02.02.2024 - 22:32

Tables where not being cleared quickly enough. Staff lack training and customer service skills. Toastie we had was very soggy. They moaned when we wanted it don...

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GrandTour19121311996
02.02.2024 - 22:32

Had a rather confusing expereience here yesterday afternoon. I came in with my mum and sisiter who hastily headed for the smoking area after leaving me to place...

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Gastroranking-it
4.2 ★ from 10 reviews
Kevin
20.04.2024 - 14:22

Good food and coffee. Very clean cafe and Covid friendly!! Staff very pleasant and helpful. There was a young lady. I think her name was Shannon?? Her Customer...

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whatsitallaboutalfie
20.04.2024 - 14:22

Staff are excellent and focus on getting the orders correct as asked for. Felt safe and sound with Covid-19 precautions installed.

S8134AUlydiah
20.04.2024 - 14:22

The tills has unfortunately gone down which for those who work in retail/services will know is very stressful. However both staff members (a man and woman) deal...

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sandy504128
20.04.2024 - 14:22

The same quality as all other Costas but at least you know what to expect.Staff all pleasant .premises clean

Mike
20.04.2024 - 14:22

We called in here for coffee on our visit to the beautiful city of Wells and were happy with the service. The coffee was served piping hot and the tables were c...

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Menulist
4.8 ★ from 7 reviews
Rob
25.12.2022 - 06:47

I often go in the wells industry and I never had a problem, staff always very friendly and helpful. keep the good work wells costa coffee

Jason
25.12.2022 - 06:47

Friendly and helpful staff, coffee and mint cake went very well.

Edward
25.12.2022 - 06:47

I love absolutely costa all staff always make them welcome

Leah
25.12.2022 - 06:47

Beautiful coffee, nice staff always up on the dingen, costa coffee it seems to have the edge on there rival coffee 1 that went down in my view as they teach fro...

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Charlie
25.12.2022 - 06:47

Staff very helpful...costa coffee is in my opinion one of the better coffees available on the high Street..only downside is its coffee not a pint of beer so why...

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Facebook
3.2 ★ from 17 reviews
Foursquare
3.6 ★ from 6 reviews
Google
4.2 ★ from 373 reviews
Gastroranking-uk
3.5 ★ from 396 reviews
Int Restaurants
4.1 ★ from 417 reviews

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