Sarsaparilla Club at The Shelborne - Feedback

A recent review of a restaurant highlighted a mix of positive and negative experiences. While French onion soup was outstanding, the elk special was found to be dry. The fettuccine alfredo was criticized for being sticky and overly salty. Furthermore, a Christmas dinner special menu was marred by long wait times and poorly prepared dishes, with a dessert tart being too hard to eat. The staff was apologetic but scattered, and the overall experience was deemed underwhelming. In terms of accommodations, mold in the bathroom, noise issues, and operational problems were reported. The customer service was deemed unacceptable by many, with cancellations due to renovations causing inconvenience and last-minute stress for guests. On the bright side, the hotel offered good food at reasonable prices, with excellent service and ambiance, particularly for outdoor dining along the river. The atmosphere was praised for creating a pleasant dining experience. The food at Root Bone was considered excellent, but service issues were encountered, leading to a rushed meal and tension. Overall, while some aspects of the hotel and restaurant received favorable reviews, there were consistent complaints about maintenance, service, and communication, Sarsaparilla Club at The Shelborne typically has an average rating of 3.7.