Reviews
As of now, there are 1018 reviews available from 3 website(s). The mean score for Pollo Tropical is 4.3, implying that guests have a very high opinion of this restaurant.
Reviews from various websites
Food is always good. However, this time the service was missing. I ordered a quarter of chicken white with rice and beans and I ended up with four containers of...
read moreANNEX You start the delicious papillo then they got rid of. 2. Chicken was dry 3. Beans without salt 4. Rice was gummy you must have sold the chain.
Terrible service! No checkout available to order inside (car through or online only took over 40 minutes to get the simple order!
Terrible experience! I couldn't hear the drive, they didn't have what I wanted, and they screwed up my order.
The worst location for this store, parking is always full never enough, when they use to have the indoor dining open . Now the line is ridiculously long at the...
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