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Contribute Feedback What User likes about Jimmy John's:
Had issues with online ordering, The first gentleman calmly apologized and found my account information. Then he went and got his manager when he couldn't help me both very friendly, both did what they could to help! Great Team! View all feedback.
What User doesn't like about Jimmy John's:
The food was great and never any issues with the order. However, I don't think they should have the delivery option available if they are going to make one person do all the deliveries. We had to wait 2 hours for 2 sandwiches because of this. I feel bad for the employee. Either have more delivery drivers or remove the option for the time being. I get there's a staff shortage going on, but it doesn't mean you should u... View all feedback.
Definitely needs a better drive-thru area. Food was decent but a tad pricey
Terrible service, wait times for delivery are ridiculous and bad management
The food was great and never any issues with the order. However, I don't think they should have the delivery option available if they are going to make one person do all the deliveries. We had to wait 2 hours for 2 sandwiches because of this. I feel bad for the employee. Either have more delivery drivers or remove the option for the time being. I get there's a staff shortage going on, but it doesn't mean you should unload all the work on one employee.
Ordered some sandwiches a couple hours ago (I’m at work and not far) and they haven’t arrived. Tried calling the store and the phone is off the line? Are you for real? How do you allow this placed to be staffed by such lazy bums? (Mind you we still haven’t gotten our sandwiches)
Ummmm literally ordered 20 min ago maybe less on the app...tried calling them to add something else and they were closed!!!!!....on a Saturday!!!!...wow...if I would have called I would have never known....u guys should shut down
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