Reviews

Overall Total Score
3.3 out of 5
Good | 843 reviews

What User doesn't like about Donatellos:
The staff, specifically the girl at the cash register, requires training in customer service. I will not be coming back to this restaurant again, and I will be advising everyone I know to steer clear. View all feedback. What User likes about Donatellos:
Best pizza we get and all my family of teens agree. Easy to use online. You can even change the sauce! They deliver even though we are slightly out of their range. We love it View all feedback.

Reviews from various websites

Menulist
4.8 ★ from 5 reviews

love donatellos! the employees are so efficient here, the orders are always correct and they never leave them a little short or an order wrong!

another great place for a very nice big service here couple play for all here

Good service Sometimes Pitsa has boiled over. always expensive, so stop going there now 1 night a week.

Another great place for a bite very nice great service here pair play to all here

Best pizza we get and all my family of teens agree. Easy to use online. You can even change the sauce! They deliver even though we are slightly out of their ran...

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Donatello's has received mixed reviews from customers. While some praise the quality of their pizzas and delivery service, others have complained about poor customer service and issues with online ordering and payment. The restaurant's ambiance is cozy and popular among locals, but some feel the staff needs better training in manners. Despite these criticisms, many patrons continue to enjoy the food and convenience of ordering online from Donatello's. Donatello's could improve by addressing these customer service and payment issues, as well as considering changing their chips to enhance the overall dining experience.

Tripadvisor
2.5 ★ from 16 reviews
Tara
26.08.2024 - 16:34

We enjoy dining at Donatello's, however, they should consider changing the chips they serve as they are not up to par and detract from the overall dining experi...

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Gerald
23.09.2023 - 12:51

I called to place an order at this restaurant and was passed between two different women, both of whom were extremely rude and unprofessional. They gave conflic...

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Can never seem to get my order right how hard is it to get a plain chicken burger staff need training

The staff, specifically the girl at the cash register, requires training in customer service. I will not be coming back to this restaurant again, and I will be...

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Had a quick bite after the Jameson Tour and then walking around Midleton. I needed to give the whiskey a bit of time to clear. Place was comfortable and seemed...

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Google
4.1 ★ from 146 reviews
G
26.08.2024 - 16:34

The cookies are tasty, the garlic bread is superb, and Ava gives top-notch customer service. I highly recommend this restaurant.

Maneesh
04.08.2023 - 05:36

Last day I tried chicken deluxe pizza.. Very Delicious..

David
04.08.2023 - 05:36

Good food, good service, it's not absolutely perfect but it's consistently good

Rian
22.02.2024 - 07:54

The food at this restaurant was tasty and came piping hot. I will definitely be ordering from here again.

Josy
04.08.2023 - 05:36

Quick and hot food .... friendly staff

GastroRanking-IE
1.7 ★ from 150 reviews
INT Restaurants
3.5 ★ from 531 reviews

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