Pollo Tropical - Feedback

This is ok for a quick meal. We normally get the Family Meal and the chicken tends to be dry. Sweet Plantains are usually on the burnt side, which we dislike he...

I visit this location on occasion and there’s usually an issue which I have overlooked because it’s the only pollo tropical nearby and the employees are teens b...

This place was good on taking orders quick, now the lines are insane and it takes forever to reach the window just to pay. They need to do something about that...

Because I am spending the day with dad, who was admitted into Memorial Miramar Hospital, I decided to place an Uber Eats order for Pollo Tropical.I ordered a Ch...

I normally wouldn't leave a review but I feel so played! I ordered fries for my kids at 3.59 a pop I get home and the bag is pretty much empty but that's not th...

Found order line long, tried to order by phone. The order was not accepted. So I ordered the new crispy chicken sandwich. When the order was given, they gave me...

Ran from a bunch of teenagers that's not important. sat inside and stood there for over 5 minutes without confirmation. There were over 5 workers. I tried to ge...

They still have closed inside so you can not order before the time to pick it up unless you want to wait in a 20 min line. Not Curry Senf yet. I suppose they st...

The food here is really good, especially compared to other pollos I was. But MAKE SURE to CHECK the bag. 8/10 of my orders ALWAYS have missing some items.

I?ve stayed away from reviewing this location because I was giving it more chances before posting this review. It?s unfortunate how a brand that started as a gr...