Reviews
What Patsy Rowe likes about Steak and Shake:
Burgers are good as are the fries when they are hot and fresh. Shakes are way above average. Since food is cooked to order it takes more time than most burger joints. This applies to drive thru as well which I avoid for that reason View all feedback. What ปณิดา เบี้ยวสกุล doesn't like about Steak and Shake:
it was in order. the place was empty, they have to stand at a kiosk to order their food now, then they put themselves, and again to get their own food when it is finished. no service, and the interior of the restaurant was somewhat dirty. do not define the steak 'n shake that I remember and miss. View all feedback.
Reviews from various websites
My husband and I actually had a good experience hereI was skeptical after reading the reviews and seeing there were only 2 stars out of 27 reviews.
It was alright and I hate to say thatAZ doesn't have a real Steak n Shake so it was a must while visiting IN.
This restaurant was awful, from the service and atmosphere all the way down to the food.
We waited a long time in the drive through. A car in front and in back of us. Finally we drove up to the drive through window. No one there. I opened the drive...
read moreMy favorite is the frisco melt. it wasn't disappointed. fast service, helpful and friendly staff at the drive thru.
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read moreThe recent reviews for the restaurant paint a mixed picture. Some customers complained about long wait times, rude service, and erratic operating hours, with one person even mentioning being denied service despite other customers being served. Issues with slow service and the shake machine being frequently down were also mentioned. However, others praised the quality of the burgers, fries, and shakes when they were fresh and hot, as well as the friendly service from the waitress. The overall impression seems to be one of inconsistency in both service and food quality, with some customers expressing disappointment and frustration.
Our waitress was very kind and loved my son! She had our food to us faster than our shakes and didn't get me my to go cup but overall it was good! Everyone was...
read moreHad a great meal...and the waitress was awesome gotta say it a great place and even thou they were very busy tonight it was awesome.
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