Reviews
Overall, reviews for the restaurant offer a mixed perspective. Some customers found the service to be rude and unpleasant, with cold, strange-tasting food. Others enjoyed the milkshakes, though they noted some issues with food quality and service. The limited menu and mistakes in orders were also mentioned as areas of improvement. However, positive comments highlighted the friendly service, great burgers, and fast food delivery. Despite some shortcomings, the restaurant seems to have potential for improvement in different areas, on average, Steak n' Shake has been rated as 3.4.
Reviews from various websites
the size of the burger was the same as for mcdonald’s, if not smaller. the pommes were slandered. the milkshake was excellent! it's the only reason I'm going ba...
read morefaster service and friendly staff. I had the garlauchsteakburger, who is quite tasty in the regular.
Rude and unpleasant service. Our fries smelled noticably strange and were cold. We could not finish our burgers as they tasted weird as well. We spent a little...
read moreRude, disrespectful and incompetent staff led by an combative manager who cannot properly manage customers or staff.
Based on my last experience at the Hoover location, I will NEVER patronize that restaurant again... The menu is limited, the employees weren't friendly and when...
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read moreIt was great. I was there with my daughter-in-law and three granddaughters and they loved the food. The service couldn’t have been better and our waitress was w...
read moreI came in around 1am and was seated at the counter, per my request. Paul was my Server and he was very friendly. I placed my order, Taco Salad w/Beef Chicken, a...
read moreThe best place in Birmingham Alabama to get a perfect steak burger.
It was alright. I stopped in for lunch. I stood a long time at the service desk at the door because it said, wait to be seated. A cashier was helping a long lin...
read moreWe had 3 of our children with us. We were seated quickly. The waitress was great with the kids and asked all the right questions to make sure it was exactly wha...
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