Reviews

Overall Total Score
4.3 out of 5
Impressive | 923 reviews

What User doesn't like about Philly Pretzel Factory:
Although the pretzels are amazing the guy working there is ignorant. I went in there to pick up my order and I know I was an hour early which I have been at other stores before I was told to come back in 20 minutes and in the future to come back at my scheduled time only. In the future I will not use this location! View all feedback. What User likes about Philly Pretzel Factory:
I came earlier today and was supported by critique. I feel as if the pandemic good customer service is somehow difficult to achieve, but not in the philly bretzel factory. kristin really did my day, and I will be back in the final! View all feedback.

Reviews from various websites

Menulist
4.0 ★ from 5 reviews

The customer service is amazing, wish they would bring the whole factory and the people that work there to North Port Florida

Super sweet service,super nice and beautiful people

Delicious soft pretzels! Lots of dip options! Ice cream is good too

Good store always have good service even sometimes have specials with there orders BUT this time my pretzels were hard. Not an happy customer usually sometimes...

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we don't plan to go here anymore. have ordered many party tablets and while eating is good, we have now been charged two times for two separate orders!

Google
4.4 ★ from 267 reviews
Lisa
31.03.2024 - 17:47

Yum! Out of state so we tried the pretzel dogs and cinnamon pretzel bites and they were both outstanding! The hot dog had excellent flavor and the pretzel was c...

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Sunshine
31.03.2024 - 17:47

The man taking the order, had no gloves on, was handling money and kept rubbing his beard, and then touching the pretzels. I walked out don’t want pretzels from...

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Crystalee
31.03.2024 - 17:47

The beverage I purchased was expired Price per person: $10–20 Food: 1

Chuck
31.03.2024 - 17:47

My pretzel was warm and fresh. The girl who helped me was very nice.

Carlos
31.03.2024 - 17:47

Walked in there around 2pm with my mother and the women at the counter rolled her eyes at my mother before she even said hello if she said hello at all. When as...

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Foursquare
3.5 ★ from 7 reviews
Tripadvisor
4.6 ★ from 14 reviews
Yelp
3.1 ★ from 14 reviews
Zomato
3.4 ★ from 2 reviews
Restaurantguru
4.3 ★ from 273 reviews
INT Restaurants
4.4 ★ from 348 reviews

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