Mimi's Cafe - Murfreesboro

We never were seated. I was allowed to make a reservation at 9pm for a party of 12. We were celebrating my daughter's graduation. But once we arrived, the restaurant was already closed. I called 3 times before anyone answered. And she didn't apologize. She only kept stating that they are closed. I will never go there again.

We had a reservation and were seated (5) minutes early. Server was courteous. Our order was 90% fulfilled. We ordered a muffin basket. They did not show and admittedly, we forgot about them. Fortunately, we did not get charged for them either. An order for the salted Carmel mimosa was ordered. It was to have a cinnamon -sugared glass rim. Glass was plain upon arrival. This was noted to the server. She was apologetic and offered to get another glass. The offer was not taken. I do believe, or it would be nice to see, the server take ownership of the error and take the glass and make it right, albeit was the bartender's oversight. Food was good.

We were never seated. Reservations were for 12:30pm. Showed up at 12:15 with a line out the door. By the time 12:45 came around we were still in the back of the line behind what seemed to be 5-7 other parties. I approached the host stand, where I think the manager was, and he rudely dismissed me and told me to get in the back of the line even with a reservation. I tried to explain that walk ins and people with reservations AFTER us were being seated (because they were in front of us in line) and at this point we would even be seen at the host stand till likely after 1:15pm (45 mins AFTER our reservation time). He continued to tell me to go back in line. I understand the holiday (Mothers Day) likely left the restaurant understaffed, but the way I was spoken to and treated was very demeaning. The process that they took to seat people also did not make sense.

First off, we enjoy Mimi's Cafe on your average day. Mother's Day was a bit rough. Our visit started more stressful than it had to be. Even though reservations were required, a line extended far into the parking lot made up of concerned diners. The tone was similar to standing in the TSA line at the airport with a flight scheduled to depart in 10 minutes--a light version of that. There was zero effort to mitigate that from a management perspective. For a guest, it played out as a poor first impression that set a negative tone for the whole experience. A simple fix would have placed a greeter outside to answer questions and quelch concerns. Having a tablet and checking guests in would have been excellent. Instead, we waited 20 minutes to reach the host stand to check in for our reservation. It was not a long wait, but the perception was that the staff was in over their heads. The check times were about 40 minutes. By the time we received our food, our drinks were gone. No one came by to offer us refills. The food was good but under the usual quality level, I expect from Mimi's. The server was kind and a bit disheveled. I'll go back, but Mother's Day will be spent elsewhere.

We had 9:15am reservations for Mother's Day brunch. There was a bit of a line to get to the host stand, but we checked in and were immediately seated at a comfortable table for 6. 3 of us had the breakfast tacos and they were very good. My wife had the huevos rancheros and she liked it. 2 of the plates came out a bit slow, but our waitress apologized and gave us 4 muffins to take home for the trouble. Overall I would recommend Mimi's for breakfast/brunch and would go again.