Reviews


Up to this point, you have 2779 evaluations from 9 website(s) on hand. The midpoint valuation for Pollo Tropical is 3.8, this indicates the vast majority of its guests was satisfied with its service.

Overall Total Score
3.8 out of 5
Very good | 2779 reviews

Reviews from various websites

Menulist
2.4 ★ from 5 reviews

Chicken was raw,that’s disgusting when you eating and see the blood

friendly service and cheap plates of food, nothing dramatic or gourmet, it's rice and black beans with very dry salty chicken. the tables always look messy and...

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friendly service and cheap plates of food, nothing dramatic or gourmet, it's rice and black beans with very dry salty chicken. the tables always look messy and...

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huh will be burned to the maximum and they still serve it instead of using another, they will prefer food like that

Lobby is closed half the time, took away soda machines, not once have I had good service at this Collier location. Food is great as always but man it's not wort...

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Restaurantji
3.0 ★ from 160 reviews
Del
25.05.2024 - 01:46

Great food for fast food place and they cook all your food fresh .

Shane
25.05.2024 - 01:46

I often stop here on my way home from work. Several times they've screwed up my order through the drive-thru. I'll get a tropichop and it will typically be miss...

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Eliezer
25.05.2024 - 01:46

This team are the best,after they were closed they help us so kind and helpful, I like to thank Hector and Nicolle especially for helping us,they went above and...

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Rob
25.05.2024 - 01:46

Just like everywhere Management is not like it used to be. Nobody cares anymore well a few still do.Chicken a bit dry, could use some love like basting once in...

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Diane
25.05.2024 - 01:46

Chicken dried out Road kill. Rice was like dried flubber and cold.Bathrooms should had been burned they were so dirty .Service was ok.

Google
3.2 ★ from 5 reviews
BigPapi
14.11.2023 - 22:31

Excellent place to dine, the food is delicious, good service and the employees are very friendly. Service: Dine in Meal type: Dinner Price per person: $20–30 Fo...

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Nicholas
14.11.2023 - 22:31

Love pollo. This location is awful. If it was just once I wouldn’t leave a review. But everytime I go the rice is rock hard to the point where I can’t eat it ca...

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Juan
14.11.2023 - 22:31

Quick service, good variety, good flavor Food: 4 Service: 4 Atmosphere: 4

Mimi
14.11.2023 - 22:31

Rude customer service . Will not be going back to this place. Meal type: Dinner Service: 1

Michael
14.11.2023 - 22:31

Nothing like a good tropichop Food: 5 Service: 5 Atmosphere: 5

doordash
2.6 ★ from 5 reviews
Aaron
15.02.2024 - 04:25

The most bland, dry, and unseasoned food Ive ever had. Raw potatoes have more flavor than this place. Id rather eat steamed broccoli.

Jonathan
15.02.2024 - 04:25

There is a lack of quality control at this restaurant. We ordered two servings of chicken with just white meat, along with rice and vegetables. However, we rece...

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I
15.02.2024 - 04:25

I ordered a whole chicken online, but instead of receiving the entire bird, I was sent four chicken thighs and a spine cut into four pieces. I was disappointed...

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Jay
15.02.2024 - 04:25

The beans were too watery at the Polo Tropical restaurant in Miami, and the rice seemed a bit undercooked. However, the chicken was good.

Bruce
15.02.2024 - 04:25

The fire grilled chicken has great flavor.

Yelp
2.6 ★ from 41 reviews
Doordash
4.3 ★ from 1000 reviews
Restaurantguru
3.7 ★ from 793 reviews
INT Restaurants
3.5 ★ from 800 reviews
Sirved
3.2 ★ from 26 reviews

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