Costa - Neath Port Talbot

Nice clean environment. Great coffee. Lots of choices, nice food.great customer service.

I would give this place no stars if I had the choice, the woman who works there I’ve seen on multiple occasions now taking her anger out on her staff and is extremely rude, I almost bought food which was out of date if it hadn’t been for a lovely gentlemen telling me that they would swap it as they had noticed for me The place looks lovely as there is a very hard working gentleman always cleaning the front and back of the shop but he doesn’t seem to serve often? I had asked him about it and he mentioned that he hadn’t been trained yet which is absurd for a company to not train their staff when they have worked there for a few months. Would NOT recommend going to this place unless you want to hear the older woman screaming and shouting at the staff for small mistakes which by the sounds of it is the managers fault not their own

Sadly I was disappointed with my visit. I arrived at five thirty, close was six. I was informed that they were shutting as they only have two members of staff on. I've visited frequently in the past and when Josh worked there he even carried on solo. I ordered a mango iced drink and although I parked barely two hundred yards away there was no ice in it when I jumped in the car and sipped it. It also tasted syrupy and had a tang. As I was thinking what to do the staff that served me rushed past my car. What was meant to be a birthday treat ended up a waste of money and time.

A good Costa to visit, service was quick and the coffee was nice. Plenty of seating inside and out, would visit again.

Was served very politely by staff who were helpful in helping me choose what kind of tea I wanted the tea was lovely and it was a lovely cosy vibe.