Wings Over - New Britain

I give this restaurant a 5-star rating because after being ignored for over 10 minutes at the Asian Restaurant next door, I decided to try Wings. As soon as I walked in, I was greeted with a friendly "Hi, may I help you?" The prompt service was a welcomed change. I ordered simple wings and waffle fries, and even though they were made fresh, the wait was worth it. Throughout the process, the cashier was attentive and engaging. The wait for fresh food was smooth, and the flavors were delicious, lacking the taste of old oil. Overall, I was very satisfied with the good service and tasty food at Wings.

William is an amazing worker. He is polite and he is always happy. I loved the chicken cooked fresh. Great honey BBQ sauce. Kind of mad it cost 13 for a decent amount but definitely was worth it.

Thank you for fresh, quality, and properly prepared wings each and every visit. My order accuracy and the overall customer experience is always top notch. I live in Hartford, and literally drive here past the other location because I know that my foodand experience will always be consistently great! THANK YOU!!

The service at this restaurant was fantastic! The food was also amazing - the wings and fries were hot and delicious. I tried three different flavors of wings: Garlic Parm, Golden BBQ, and Honey BBQ, and they were all impressive. Despite the busy atmosphere, the staff worked quickly and efficiently. I was satisfied with my meal and even had extra wings to take home. I will definitely be returning to Wings Over Newington for another great experience. Thank you for the awesome service!

I ordered food in advance for the Super Bowl, but only received half of my order and was charged full price. When I got home, I realized the mistake. The restaurant was unprepared for the high volume of Super Bowl orders and it was a big mess. I plan to contact corporate for a partial refund. Update: Keith and his team reached out to me about the order mix-up. They resolved the issue by giving me a refund and a free meal. Thank you to Keith and the management team for their kindness. I am now satisfied with the service and would like to remove my 1-star review.