Reviews

Overall Total Score
3.5 out of 5
Very good | 297 reviews

What User likes about Polito Bakery:
Large bakery with tons of cake, pastries and cookies. Huge variety so you can find quite everything and the staff is friendly! They are definitely an American bakery, so things tend to be heavy and sweet, vs Asian bakeries that are more subdued, lighter, fruit flavor. No negative, just something you're aware of. Only recommendation is to put some labels on the cakes/paintings, so we know which types are on the displa... View all feedback. What Joseph Gonzalez doesn't like about Polito Bakery:
They don’t even deserve one star…Terrible service, on the phone with a business associate who went in to do a service for them.He repeatedly was ridiculed and cussed at.The owner sounded so little projecting all of his anger on an innocent man trying to do his JOB. Absolutely disgusting behavior and very vile words.I can see why this place has bad reviews and I even saw fellow reviewers saying they had a problem with... View all feedback.

Reviews from various websites

Restaurantji
3.3 ★ from 100 reviews
Ryan
18.07.2023 - 15:51

The owner is a complete loose cannon with a couple screws loose. I entered the bakery as a vendor this afternoon, after a few minutes of waiting for customers t...

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Joseph
18.07.2023 - 15:51

They don’t even deserve one star…Terrible service, on the phone with a business associate who went in to do a service for them.He repeatedly was ridiculed and c...

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Linda
18.07.2023 - 15:51

We have been customers for years. I was in yesterday to purchase a layer cake. I asked if it was fresh and made the same day, and I was assured that all the cak...

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Robert
18.07.2023 - 15:51

I go there usually for the Italian bread, but I bought danish and other stuff it wasn't bad

Jerry
18.07.2023 - 15:51

This is not the bakery to go to. I'm guessing no one can write happy birthday on cakes anymore for kids. Staff- A little on the rude side.

INT Restaurants
3.6 ★ from 197 reviews

Large bakery with tons of cake, pastries and cookies. Huge variety so you can find quite everything and the staff is friendly! They are definitely an American b...

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Definition of “hidden gem”, exactly where I work and the cookies for dying! $5 half pound!

Cookies, pastries and bread are delicious!! So glad I found this hidden jewel.

It was good to see that this bakery is still there. back to NY recently and was great to see that they were still in business.

Amazing bread and biscotti...worth the trip

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