Reviews


Guests had mixed experiences dining at Benihana. Some found the food to be mediocre with bland seasoning, while others enjoyed the hibachi experience and delicious dishes like steak and scallops. The staff received high praise for being friendly and attentive, with special mentions for servers Mishka and Kim. Despite some issues with rushed service and noisy environment, many diners appreciated the engaging chefs and overall good experience for friends and family, Benihana New York West usually has an average rating of 3.8.

Overall Total Score
3.8 out of 5
Very good | 19184 reviews

Reviews from various websites

Menulist
3.0 ★ from 5 reviews
Zbyněk
18.07.2022 - 13:22

wonderful service. my friend has never been and was very happy at the end of dinner. I always enjoy myself.

Uriel
18.07.2022 - 13:22

and old-fashioned, and they made it completely wrong. the person who took our job was not at all attentive. eating was extremely overpriced, also for midtown. t...

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Maybelle
18.07.2022 - 13:22

better than average. great show to dinner and eat better than others in the city.

Destini
18.07.2022 - 13:22

it took forever to get our table, although we had kept it. everything about the service was slow. they only had a waiter table. Never come back.

Wilmer
18.07.2022 - 13:22

Our waiter disappeared for 40 min, and we didnt Get drinks or the rice when main course was served. Poor experience, wouldnt do it again.

Aggregated
3.6 ★ from 5 reviews
Thalia
15.09.2023 - 17:54

Came here for dinner with my family and wanted to try this hibachi experience! It did not disappoint. Id say its one of the best in the city! Husband had the st...

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Alisha
15.09.2023 - 17:54

Visiting and this was recommended by a friend. Came at 2pm so it wasn't busy yet. The service was great. The food was delish! Our chef was entertaining .

Óscar
15.09.2023 - 17:54

Really disappointing. It was my first time on this type of restaurant and came for the experience (specially since I saw it on one of my favorite TV shows) but...

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Y
15.09.2023 - 17:54

I had a good time today. My server Gideon was nice and efficient, and the chef Haque was nice and courteous, so I enjoyed my visit to Benihana even though I was...

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Jenna
15.09.2023 - 17:54

Gross food mediocre seasoning nobody at my table finished their plate and the chef was super quiet no one could hear. I got the Benihana trio (steak, chicken, s...

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Restaurantji
4.3 ★ from 1616 reviews
izz
25.09.2024 - 19:39

great service from server great chef tito as well!!!

Brian
25.09.2024 - 19:39

Here 's an enhanced version of your review: I recently had the pleasure of enjoying a meal where the food was excellent, but what truly made the experience unfo...

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Kiara
25.09.2024 - 19:39

Chef Tenzin was amazing, he made our experience great!!

Tabitha
25.09.2024 - 19:39

Chef Tenzin, was awesome!!!! He was really entertaining and put on a great show!!!!!! Will be back soon!!!

Cortnie
25.09.2024 - 19:39

Great food, great service! The manager, host, and chef were all amazing! I had my daughter's birthday family lunch here and it was wonderful! I also added 1 per...

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Opentable
4.0 ★ from 5390 reviews
Chickensatay
26.03.2024 - 02:22

Where do I begin? Benihana is not a dining experience but an immersion into what religions folks might call “heaven”. Benihana is consistent in a world full of...

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KatieB
26.03.2024 - 02:22

The food was overpriced and overcooked. The hibachi chef did no fun tricks like other hibachi restaurants and the service was snotty. Never going back.

EmanuelZ
26.03.2024 - 02:22

Ambience isn’t what I expected and chefs service was mediocre. Needs major upgrading inside and out. After years of being around you would think your experience...

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SarahG
26.03.2024 - 02:22

Food was mediocre, but the theater of preparation was fun and well-done!

OpenT
26.03.2024 - 02:22

Always a fun time. Brought out of town guests. They enjoyed. Our server was attentive.

Google
2.5 ★ from 5 reviews
Dadren
02.03.2024 - 08:24

Ask for Milton he's one of the best chefs ‍ up in there... He made my experience a very pleasant I will be bck again!!!

Ryan
02.03.2024 - 08:24

Milton was awesome, very friendly and an amazing chef. Hope you’re lucky enough to have him as your chef

Ant
02.03.2024 - 08:24

This Was My Very First Time And Rest Assured It Will Not Be My Last.

All
02.03.2024 - 08:24

Definitely stop by and order a Purple Gecko from Stephon, it’s super awesome and taste really good. Me and my friends also tried his Mojito which was good. 10/1...

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Ice
02.03.2024 - 08:24

Milton was our chef and he was amazingggggggg

Yelp
2.5 ★ from 1343 reviews
INT Restaurants
3.8 ★ from 7671 reviews

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